Experienced Domestic Service Technician

Swickard Auto Group; Wilsonville (OR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Up to $10,000 sign-on bonus depending on experience

Paid manufacturer training

Positive culture

Progressive pay plans

Job summary

A leading automotive service provider in Wilsonville, OR, seeks an Experienced Domestic Service Technician. You will oversee a team of technicians, ensuring effective vehicle repair and customer satisfaction. Ideal candidates have robust technical skills, strong leadership qualities, and a passion for automotive service. Join a positive culture with competitive compensation and numerous growth opportunities.

Qualifications

• Demonstrates a high HQ with kindness, optimism, and integrity.
• Knowledge of automotive repair procedures and safety standards.
• Strong attention to detail and organizational skills.

Responsibilities

• Oversee and guide a team of technicians in repairs and maintenance.
• Diagnose and repair complex automotive issues.
• Communicate with customers about vehicle repair status.

Skills

Strong leadership and management skills

Excellent communication and interpersonal skills

Ability to diagnose and repair complex automotive problems

Education

Valid driver's license with a clean driving record

ASE or Audi technician certifications

2+ years of Domestic Technician experience

Tools

Diagnostic equipment

Hand tools

Power tools

Job description

Description

• Up to $10,000 sign-on bonus depending on experience
• No risk compensation package! Within the first 90 days, we'll start you at an hourly rate to help you get up to speed on the brand without the pressure of flat-rate compensation.
• Veterans encouraged to apply

The Experienced Domestic Service Technician is responsible for overseeing and guiding a team of technicians in the efficient and effective repair and maintenance of vehicles.

Responsibilities

Technical Expertise

• Diagnose and repair complex automotive problems, including engine, transmission, electrical, and suspension systems.
• Stay up-to-date with the latest automotive technology and repair techniques.
• Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections.

Team Leadership

• Assign tasks to technicians based on their skills and experience.
• Provide technical guidance and support to technicians.
• Monitor technician performance and ensure adherence to quality standards.
• Train and develop technicians to improve their skills.

Customer Service

• Communicate with customers about the status of their vehicle repairs.
• Ensure customer satisfaction by providing high-quality service.

Administrative Tasks

• Complete necessary paperwork, including repair orders and work estimates.
• Manage inventory of parts and supplies.
• Maintain a clean and organized work area.

Other duties as assigned

Qualifications

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Certifications: Valid driver's license with a clean driving record. ASE or Audi technician certifications a strong plus.
• 2+ years of Domestic Technician experience
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to diagnose and repair complex automotive problems.
• Knowledge of automotive repair procedures and safety standards.
• Ability to use diagnostic equipment and tools.
• Strong attention to detail and organizational skills.

Physical Requirements

• Ability to stand, walk, and sit for extended periods of time.
• Ability to lift and carry heavy objects.
• Ability to work in a noisy and sometimes dirty environment.
• Ability to use hand tools and power tools.
• Good eyesight and hearing.
• Ability to work in a physically demanding environment.

Benefits of Working at Swickard

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
• Progressive pay plans - As your tenure increases and you complete more certifications, we’ll pay you more!
• Paid manufacturer training – we’ll pay to help you gain new certifications and advance your career with some premier manufacturers.
• Positive Culture - Be part of a supportive and collaborative team.
• Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We’re a hospitality company that happens to sell cars, parts, and service.
• We are a team. Everyone plays a role in our success.
• Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?