Detail Technician

Audi Palo Alto; Palo Alto (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Career path

Mentorship

Paid training

Competitive pay

Job summary

Swickard is seeking a Detail Technician to maintain vehicle appearance and value at our dealership. You will meticulously clean, polish, and restore showroom shine on cars, trucks, and SUVs to deliver the highest quality experience to our guests.

Responsibilities include interior and exterior detailing, using two-bucket wash methods, clay/bar polish, and headlight restoration when needed. Prior detailing experience is appreciated but not required.

Qualifications

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Education: High school diploma or equivalent.
• Certifications: Valid driver’s license with a clean driving record.
• Experience: ASE certifications a plus.

Responsibilities

• Interior detailing: vacuum carpets, upholstery, mats; clean and condition leather and vinyl; deodorize interiors; dress tires.
• Exterior detailing: wash with two-bucket method; degrease wheels; apply clay bars or polish to remove scratches; hand-wax and buff for shine.
• Inspect and restore exterior trim; clean interior and exterior glass; maintain tools and workspace.
• May perform headlight restoration and offer services like carpet shampooing or paint touch-up as needed.
• Assist customers and respond to questions; handle additional duties as assigned.

Skills

Hospitality quotient

Attention to detail

Customer service

Communication

Manual dexterity

Teamwork

Education

High school diploma or equivalent

Job description

Description

Veterans encouraged to apply

No prior automotive industry experience is required to apply!

The Detail Technician plays a vital role in maintaining the appearance and value of vehicles at the dealership. You'll be responsible for meticulously cleaning, polishing, and restoring the showroom shine of cars, trucks, and SUVs to deliver only the highest quality product and experience to our guests!

Responsibilities

• Interior Detailing:
• Thoroughly vacuum carpets, upholstery, and floor mats, removing all dirt, debris, and pet hair.
• Clean and condition leather seats, vinyl surfaces, and plastic trim using specialized products.
• Deodorize interiors to eliminate unpleasant smells.
• Clean and polish windows and interior glass surfaces.
• Dress tires and replenish tire shine.
• Exterior Detailing:
• Wash vehicles thoroughly using a two-bucket wash method and high-quality car wash soap to avoid scratches.
• Degrease wheels and wheel wells, removing grime and brake dust.
• Apply clay bars or polishing compounds to remove minor scratches and imperfections from the paintwork (in some detail shops).
• Hand-wax and buff the exterior for a deep shine and lasting protection.
• Clean and dress exterior trim like chrome, plastic, and rubber components.
• Additional Responsibilities:
• May perform headlight restoration to improve clarity and brightness expand more
• May offer additional services like carpet shampooing, stain removal, or paint touch-up (depending on the shop).
• Maintain a clean and organized work area, ensuring all tools and supplies are properly stored.
• May assist customers with questions or special requests.
• Other duties as assigned.

Qualifications

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Education: High school diploma or equivalent.
• Certifications: Valid driver's license with a clean driving record.
• Experience: Automotive Service Excellence (ASE) certifications a plus.
• Skills:
• Strong attention to detail and a commitment to quality work.
• Passion for cars and a desire to maintain their appearance.
• Knowledge of proper car washing and detailing techniques.
• Ability to work efficiently and meet deadlines in a fast-paced environment exclamation.
• Manual dexterity and the ability to perform physical tasks (bending, kneeling, lifting).
• Excellent communication and interpersonal skills (especially if interacting with customers) expand more.
• Ability to work independently and as part of a team in a fast-paced environment

Benefits of Working at Swickard

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
• Progressive pay plans: As your tenure increases and you complete more certifications, we’ll pay you more!
• Paid manufacturer training – we’ll pay to help you gain new certifications and advance your career with some premier manufacturers.
• Mentorship – new technicians are paired with an experienced team member for ongoing mentorship and training.
• Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.

We are an Equal Opportunity Employer and value diversity and inclusion at our company.

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We’re a hospitality company that happens to sell cars, parts, and services.
• We are a team. Everyone plays a role in our success.
• Culture: Our culture is defined by a few core principles: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?