Dock & Door Technician

LiftOne; Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Family-oriented environment

Defined career progression

Tool & boot allowance (yearly)

Quarterly tech POD incentives

Uniforms with washing service

Medical/dental/vision insurance

401(k) with match

Tuition reimbursement

Paternity & maternity leave

Paid vacation & sick time

Job summary

LiftOne is seeking experienced service technicians to diagnose, repair, and maintain loading dock doors and related equipment. The role requires welding certification, ability to read regulations, and a customer-service focus.

You will operate company van, maintain inventory, and complete on-site service with safety as priority. Ideal candidates have a high school diploma or technical training, welding experience, clean driving record, and comfort with basic computer tools.

Qualifications

• High school diploma, G.E.D. or technical school graduate preferred.
• Welder certification within the first 30 days of being hired.
• Successful completion of the welder apprentice level or three years welding experience.
• Ability to read and comprehend regulations and instructions written in the locally applicable language(s).
• Ability to perform duties at elevated heights.
• Demonstrated ability to repair equipment per skill level.
• Basic computer/tablet knowledge (Microsoft and Apple operating systems).
• Valid driver licence and clean driving record must be maintained throughout employment.
• Demonstrates exceptional customer service skills.

Responsibilities

• Troubleshoot, diagnose and repair loading dock and door equipment.
• Perform preventative maintenance on customer equipment and document work.
• Operate company van and manage parts inventory.
• Ensure safety procedures and company policies are followed.
• Complete job paperwork accurately and on time.
• Repair parts ordering and invoicing as needed.

Skills

Customer service

Reading comprehension

Safety procedures

Education

High school diploma/G.E.D./technical training

Welder certification within 30 days

Welder apprentice level or 3 years welding

Read/regulations and instructions

Valid driver license and clean driving record

Exceptional customer service skills

Job description

EXPERIENCED SERVICE TECHNICIANS WANTED

Weisiger Group is a family-owned company with nearly 100 years of innovation, growth, and success. LiftOne, a division of Weisiger Group, strives to invest in people and the work they do for our customers. We nurture career growth and believe our employees are the key to our success. Be a part of the innovative essential work we do at LiftOne and make a difference for our customers and our community.

Benefits of Working for LiftOne

• Family-oriented environment
• Defined career progression
• Yearly tool & boot allowance
• Quarterly Tech POD Incentives
• High-quality uniforms including a washing service
• Medical/dental/vision insurance
• 401(k) w/ match
• Tuition reimbursement
• Paternity & maternity leave
• Paid vacation & sick time

Summary

The Dock and Door Road Technician is responsible for troubleshooting, diagnosing and repairing loading dock and doors. This position is also responsible for performing all assigned preventative maintenance on customer equipment and recommending service as needed. Proper processing of paperwork is required at the completion of each job. The Dock and Door Road Technician will also be responsible for a company-owned service van and must maintain the van and parts inventory it carries.

Essential Functions

• Identifying the general problem based on customer concern and testing to locate the failure
• Completing the appropriate repairs in the safest and most efficient manner and testing the equipment to ensure it is working properly
• Driving to and from locations (customer sites, parts pickups, etc.) to address on‑site needs
• Making necessary repairs (with customer approval) and other basic maintenance as needed
• Processing the documentation at the completion of each job, ensuring parts are accounted for, time documented, and each repair is itemized
• Following all safety procedures in performing work as well as company policies
• Properly identifying and ordering all necessary replacement parts
• Other duties may be assigned

Supervisory Responsibilities – This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

• High school diploma, G.E.D. or technical school graduate preferred
• Must be a certified welder or obtain certification within the first 30 days of being hired
• Successful completion of the welder apprentice level or three years welding experience
• Ability to read and comprehend regulations and instructions written in the locally applicable language(s)
• Ability to perform duties at elevated heights
• Demonstrated ability to repair equipment per skill level
• Basic computer/tablet knowledge (Microsoft and Apple operating systems)
• Valid driver licence and clean driving record must be maintained throughout employment
• Demonstrates exceptional customer service skills

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine correspondence.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, percentages, and perform these operations using addition, subtraction, multiplication, and division. Ability to understand weight measurement, volume, and distance.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret instructions furnished in written, oral, diagram, or schedule form.

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

Must regularly stand, walk, use hands, reach, talk, hear, climb or balance, stoop, bend, kneel, crouch, crawl, lift, carry, push, pull, or otherwise move up to 25 pounds. Must possess mandated visual functions. Must operate equipment safely.

Work Environment

May be exposed to moving mechanical parts, weights, fumes or airborne particles, weather, vibration, hydrothermal hazards, toxic chemicals, extreme temperatures, electrical shock, and loud noise.

We are an Equal Opportunity Employer

We require all employees to treat all employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We commit to recruiting, training, promoting, and retaining associates without regard to protected characteristics mandated by applicable laws.

#LiftOne

EEO/AA Employer. All qualified individuals are encouraged to apply.