Experienced Dental Front Office Treatment Coordinator

Breeze Dental; Austin (TX); On-site; USD 33,062 - 38,572; Full time

Job summary

Breeze Dental in Austin, TX invites an organized Dental Front Office/Treatment Coordinator to be the first point of contact for patients. You will welcome patients, schedule appointments, maintain accurate records, and support the dental team in delivering exceptional care.

This role emphasizes confidentiality, clear communication, and efficient administrative tasks. Proficiency with Open Dental is preferred, and a friendly, professional demeanor helps build trust and ensure a smooth experience

Qualifications

• Experience in a front office or administrative role, preferably in a dental setting.
• Ability to manage multiple tasks efficiently, ensuring smooth daily operations.
• Proven track record of delivering exceptional customer service with a friendly, warm, and welcoming demeanor.
• Strong organizational skills to maintain accurate patient records and manage scheduling effectively.
• Proficiency in using Open Dental software to streamline administrative tasks.
• Excellent communication skills to facilitate clear and helpful interactions between patients and dental professionals.
• Ability to handle sensitive information with confidentiality and integrity, ensuring patient trust and privacy are maintained.

Responsibilities

• Greet patients warmly and ensure they feel welcome and valued from the moment they step into our practice.
• Coordinate and manage patient appointments efficiently, ensuring optimal scheduling for both patients and dental staff.
• Maintain accurate and up-to-date patient records, safeguarding sensitive information with the utmost confidentiality.
• Assist in the management of patient recall and treatment planning, providing clear and helpful guidance to patients as needed.
• Support the dental team by preparing necessary documentation and ensuring all administrative tasks are completed promptly.
• Facilitate smooth communication between patients and dental professionals, acting as a reliable point of contact for inquiries.
• Monitor and manage office supplies, ensuring the front office is always equipped to meet daily operational needs without interruption.

Skills

Customer service

Scheduling

Multitasking

Communication

Organization

Tools

Open Dental

Job description

Overview

Join our team at Breeze Dental as a Dental Front Office/Treatment Coordinator and be at the heart of our mission to promote oral health as a cornerstone of well-being. In this role, you'll be the first point of contact for our patients, ensuring they feel welcome and valued. You'll coordinate appointments, manage patient records, and support the dental team in delivering exceptional care. Your organizational skills and friendly demeanor will help create a seamless experience for everyone who walks through our doors. At Breeze Dental, we're committed to your growth and development and offer opportunities for career advancement in a supportive environment. Our innovative culture, dedication to employee development, integrity, ethics, transparency, and community giving sets us apart. If you're ready to grow, lead, and make a real impact, apply today and be part of something bigger.

Responsibilities

• Greet patients warmly and ensure they feel welcome and valued from the moment they step into our practice.
• Coordinate and manage patient appointments efficiently, ensuring optimal scheduling for both patients and dental staff.
• Maintain accurate and up-to-date patient records, safeguarding sensitive information with the utmost confidentiality.
• Assist in the management of patient recall and treatment planning, providing clear and helpful guidance to patients as needed.
• Support the dental team by preparing necessary documentation and ensuring all administrative tasks are completed promptly.
• Facilitate smooth communication between patients and dental professionals, acting as a reliable point of contact for inquiries.
• Monitor and manage office supplies, ensuring the front office is always equipped to meet daily operational needs without interruption.

Qualifications

• Experience in a front office or administrative role, preferably in a dental setting.
• Ability to manage multiple tasks efficiently, ensuring smooth daily operations.
• Proven track record of delivering exceptional customer service with a friendly, warm, and welcoming demeanor.
• Strong organizational skills to maintain accurate patient records and manage scheduling effectively.
• Proficiency in using Open Dental software to streamline administrative tasks.
• Excellent communication skills to facilitate clear and helpful interactions between patients and dental professionals.
• Ability to handle sensitive information with confidentiality and integrity, ensuring patient trust and privacy are maintained.

Compensation

$24 - $28 hourly