Experienced Business Development Representative BDC - Albany, California, United States

Victory Automotive Group; Albany (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

401(k) with Company Match

Opportunity for Advancement

Job summary

Victory Automotive Group in Albany, California is seeking an Experienced Business Development Representative BDC to enhance customer service and sales generation. The ideal candidate will have a strong background in customer service along with excellent organizational skills.

Responsibilities include handling incoming sales inquiries, scheduling appointments, and coordinating with other departments. Medical benefits and competitive pay based on experience are offered, along with opportunities for advancement.

Qualifications

• Previous experience in a related position (administrative, clerical, call center, customer service, etc.).
• Working knowledge of the automotive industry is a plus.
• Highly professional and dependable with a helpful attitude.

Responsibilities

• Handle all incoming sales calls and internet inquiries.
• Schedule appointments and follow up on missed appointments.
• Coordinate customer questions with the correct departments.

Skills

Customer service skills

Strong phone skills

Organizational skills

Time management skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Reynolds and Reynolds

Job description

Experienced Business Development Representative BDC

Are you looking for a professional environment that rewards those with strong work ethics? Do you enjoy working with customers to ensure great service and achieve a goal? We are looking for self‑motivated individuals as a Business Development Representative to join our successful team!

The Business Development Rep receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, service requests, and internet queries. Receiving inbound calls and greeting visitors in a friendly, interested, and helpful manner ensures excellent customer service and sales generation. In addition, they work closely with the Sales and Service departments to meet our customers' needs.

The ideal candidate has previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and may have a working knowledge of automotive sales/service. They must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Responsibilities

• Handle all incoming sales calls and internet inquiries
• Schedule appointments, confirm pending appointments, and follow up on missed appointments
• Coordinate customer questions with the correct departments
• Track sold vehicles, hot sheets, and appointment logs
• Make all outbound calls and answer all inbound calls
• Follow up on all phone and internet sales leads

Requirements

• High school diploma or GED
• Previous experience in a similar position (administrative, clerical, call center, customer service, etc.)
• Working knowledge of the automotive industry a plus
• Helpful attitude and friendly demeanor
• Highly professional and dependable
• Strong organizational and time management skills
• Strong computer and internet skills, including Microsoft Office suite
• Reynolds and Reynolds experience a plus

Compensation

• Competitive Pay Based on Experience
• Medical Benefits
• Paid Vacation
• Holidays
• Professional Workplace
• Non-Smoking Workplace
• Drug Free Workplace
• Opportunity for Advancement
• Direct Deposit
• 401(k) with Company Match

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.