BDC Representative - Hanford, California, United States

Victory Automotive Group; Hanford (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

401(k) with Company Match

Opportunity for Advancement

Job summary

Victory Automotive Group in Hanford, CA is looking for a motivated Business Development Representative to enhance customer service and support sales efforts. The role includes managing incoming inquiries, coordinating with departments, and performing clerical duties.

The ideal candidate should possess strong communication skills, have previous experience in a relevant position, and exhibit professionalism. Compensation is competitive based on experience with benefits including medical and a 401(k) plan.

Qualifications

• Previous experience in a similar position (administrative, clerical, call center, customer service, etc.)
• Working knowledge of the automotive industry is a plus
• Professional appearance and work ethic

Responsibilities

• Manages all incoming sales and service appointment queries by scheduling appointments.
• Coordinates questions and issues with appropriate department personnel.
• Tracks sold vehicles and hot sheets.

Skills

Strong organizational and time management skills

Outstanding communication skills

Strong computer and internet skills

Highly professional and dependable

Education

High school diploma or GED

Tools

Microsoft Office Suite

Reynolds and Reynolds

Job description

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience.

Job Description

We are looking for a motivated and ambitious representative to assist in building our business and giving great customer service! The Business Development Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, service requests, and internet queries. In addition, he or she performs clerical and administrative duties for the Sales and Service departments.

The ideal candidate has previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service is a plus.

He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Responsibilities

• Manages all incoming sales and service appointment queries (either phone or internet) by scheduling appointments, confirming pending appointments, following up with missed appointments, etc.
• Coordinates questions and issues with the appropriate department personnel
• Tracks sold vehicles and hot sheets
• Confirms special order parts
• Helps follow up with phone and internet sales leads
• Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed
• Provides administrative assistance as needed
• Performs other duties as assigned

Qualifications

• High school diploma or GED
• Previous experience in a similar position (administrative, clerical, call center, customer service, etc.)
• Highly Professional and dependable
• Working knowledge of the automotive industry a plus
• Strong organizational and time management skills
• Strong computer and internet skills, including Microsoft Office suite
• Dealership and Reynolds and Reynolds experience a plus
• Outstanding communication skills
• Professional appearance and work ethic

Compensation

• Competitive Pay Based On Experience
• Medical Benefits
• Paid Vacation
• Holidays
• Professional Workplace
• Non-Smoking Workplace
• Drug Free Workplace
• Opportunity for Advancement
• Direct Deposit
• 401(k) with Company Match

We are an Equal Opportunity Employer and a drug free workplace.