Bilingual Business Development Representative BDC - San Bruno, California, United States

Victory Automotive Group; San Bruno (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Paid vacation

401(k) with company match

Opportunity for advancement

Job summary

Victory Automotive Group is looking for a Business Development Representative BDC to enhance customer satisfaction and support sales operations. The ideal candidate is self-motivated, excels in customer interaction, and has strong organizational skills.

The role involves managing appointments, coordinating with departments, and providing administrative assistance. Applicants should have a high school diploma and be bilingual in Spanish and English.

Competitive pay and benefits include medical coverage, paid vacation, and a 401(k) with company match.

Qualifications

• Self-motivated individual excelling in customer interaction and sales support.
• Prior experience in an administrative or customer service role preferred.
• Knowledge of automotive industry is advantageous.

Responsibilities

• Manage incoming sales and service appointment queries.
• Coordinate questions with appropriate personnel.
• Prepare and manage required documentation.

Skills

Bilingual in Spanish and English

Customer service skills

Strong organizational skills

Computer and internet skills

Education

High school diploma or GED

Tools

Microsoft Office suite

Reynolds & Reynolds

Job description

Business Development Representative BDC

We seek a self‑motivated professional who excels in customer interaction and sales support. The role involves handling inbound sales and service inquiries, coordinating with sales and service departments, and providing administrative assistance to drive customer satisfaction and business growth.

Responsibilities

• Manage all incoming sales and service appointment queries via phone or internet, scheduling and confirming appointments, and following up on missed appointments.
• Coordinate questions and issues with the appropriate department personnel.
• Track sold vehicles and hot sheets.
• Confirm special order parts.
• Help follow up with phone and internet sales leads.
• Manage all required paperwork, records, and prepare documentation when needed.
• Provide administrative assistance as required.

Requirements

• High school diploma or GED.
• Bilingual in Spanish and English.
• Previous experience in a related role (administrative, clerical, call center, customer service).
• Working knowledge of the automotive industry is a plus.
• Helpful attitude, friendly demeanor, and highly professional demeanor.
• Strong organizational and time‑management skills.
• Strong computer and internet skills, including Microsoft Office suite.
• Experience with Reynolds & Reynolds is a plus.

Compensation

• Competitive pay based on experience.
• Medical benefits.
• Paid vacation.
• Holidays.
• Professional workplace.
• Non‑smoking workplace.
• Drug‑free workplace.
• Opportunity for advancement.
• Direct deposit.
• 401(k) with company match.

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. We are also a drug‑free workplace.