Experienced Automotive Service Writer

Honest1 Auto Care; Loveland (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

Honest1 Auto Care in Loveland, Ohio is seeking a dedicated Automotive Sales Advisor. The ideal candidate will provide outstanding customer service, manage service appointments, and direct shop functions. Applicants should have at least 3 years of experience in automotive service or a similar customer service role.

The position offers an hourly wage plus commission, focusing on customer satisfaction while following all safety procedures. If you are reliable and ready to serve our community with integrity, we want to hear from you!

Qualifications

• 3 years of experience in a customer service or automotive role.
• Must be able to follow safety procedures.
• Must pass a drug-screening test.
• Valid driver's license required.

Responsibilities

• Educate customers and act in their best interest.
• Provide 5-star customer service.
• Schedule service appointments and greet customers.
• Write repair orders and explain needed repairs.
• Help manage shop functions and workload distribution.

Skills

Excellent customer service skills

Leadership and teamwork skills

Automotive service experience

Basic computer skills

Ability to multitask

Reliability and good driving record

Job description

Job Summary

We are looking for a Very Special Advisor who is willing to serve our customers and push themselves with pride and honesty. The role is an Automotive Sales Advisor focused on strong customer service in Loveland.

Key Responsibilities

• Educate customers and act in their best interest.
• Provide 5‑star customer service and set a pace others envy.
• Serve the Loveland community with pride and honesty.
• Schedule service appointments, greet customers, and verify information.
• Write repair orders, explain needed repairs/services, and inform customers of estimated completion times.
• Help manage shop functions, including distributing workload to mechanics.
• Work closely with the supervisor and technicians, and achieve sales goals as well as customer satisfaction and retention.

Qualifications

• Excellent customer service skills.
• Leadership and teamwork skills.
• Automotive service experience or a similar strong customer service experience.
• Follow CDC and Honest 1 safety procedures.
• Basic computer skills.
• Ability to multitask in a fast‑paced environment.
• Must be reliable, have a valid driver's license, and a good driving record.
• Must pass a drug‑screening test.
• Must have 3 years of experience.

About the Position

The successful candidate will be reliable and honest, with a positive, upbeat attitude, strong attention to detail, and outstanding multitasking capabilities. Applications must demonstrate motivation and dedication to customer service. Salary is hourly plus commission.

How to Apply

• Submit your resume. All contacts with us are confidential.