Experienced Automotive Service Writer

Honest-1 Auto Care Loveland; Loveland (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

A local automotive service provider in Loveland is seeking an Automotive Sales Advisor to deliver 5-star customer service and educate customers on vehicle safety and maintenance. The ideal candidate should have at least 3 years of relevant experience, strong customer service and leadership abilities, and a commitment to quality. Responsibilities include scheduling appointments, managing service operations, and achieving sales goals. An hourly wage plus commission is offered for this rewarding role.

Qualifications

• 3 years of experience in automotive service or strong customer service experience.
• Excellent customer service skills and ability to multitask.
• Must have valid driver's license and good driving record.
• Adhere to CDC safety procedures and guidelines.
• Proficient with basic computer tasks and POS systems.
• Able to multitask in a high-volume shop environment.
• Must have a valid driver's license and clean driving record.
• Must pass drug screening and have at least 3 years of experience.

Responsibilities

• Schedule service appointments and greet customers.
• Write repair orders and explain needed repairs to customers.
• Manage shop functions and distribute workload to mechanics.
• Inform customers about needed services and safety benefits.
• Help manage shop functions and distribute workload to mechanics.
• Collaborate with supervisor and technicians to hit sales goals and satisfy customers.

Skills

Customer service skills

Leadership skills

Multitasking

Automotive service experience

CDC safety procedures

Basic computer skills

Multitasking in fast-paced environment

Valid driver's license

Job description

Overview

We are looking for a Very Special Advisor

• Educate our customers.
• Act in their best interest.

Are you willing to Push yourself?

• Provide 5-star customer service.
• Set a pace others envy.

Are you willing to Serve the Loveland Community with Pride and Honesty?

Automotive Sales Advisor - Strong Customer Service (Loveland)

At Honest-1 Auto Care, Quality & Customer Service differentiate us from our competitors. We are looking for someone with the desire to lead by example with integrity, a strong sense of urgency, and be highly self-motivated and dependable.

• Someone who works hard while enjoying a fun atmosphere.
• Someone who strives to constantly deliver 5-star customer service.
• Someone who will treat our customers & employees with respect.
• Someone who will educate our customers and sell only the safety and maintenance services that will keep our customers safe and prolong the life of their cars.

This position is responsible for scheduling service appointments, greeting customers, and verifying customer information. Writing repair orders, explaining needed repairs/service to customers, and informing them of estimated completion times. This individual will also help manage all shop functions, including distributing the workload to mechanics. This position will work closely with the supervisor and technicians, and will be responsible for achieving sales goals as well as customer satisfaction and retention.

Required Qualifications:

• Excellent customer service skills.
• Leadership and teamwork skills.
• Automotive service experience or a similar strong customer service experience.
• Follow CDC and Honest 1 safety procedures.
• Basic computer skills.
• Ability to multitask in a fast-paced environment.
• Must be reliable, have a valid driver's license, and have a good driving record.
• Must pass a drug-screening test.
• Must have 3 years experience.

The successful candidate will be reliable and honest. The candidate must possess a positive, upbeat attitude, strong attention to detail, and outstanding multitasking capabilities. Applicants must be highly motivated. Most importantly, the applicant must be dedicated to customer service. Establish and maintain effective relationships with customers to gain their trust and respect. Salary is hourly plus commission.

If you think you have what it takes to be part of our team, please send in your resume. Submit YOUR resume. All contacts with us are completely confidential. Do it TODAY!