Experience Strategy Leader - Digital Experience

Digitas North America; Boston (MA); Hybrid; USD 129,485 - 198,464; Full time

Benefits offered by this job

Medical coverage

401(k)

Tuition reimbursement

Flexible time off

Job summary

Digitas North America is seeking a VP/Director of Experience Strategy to lead key client engagements focused on enhancing consumer experiences through data and strategic insights. The role requires a strong analytical thinker with experience in digital strategy, capable of inspiring teams and fostering collaboration.

The ideal candidate will possess exceptional communication skills, a deep understanding of consumer journeys, and familiarity with generative AI tools. A robust benefits package is offered, including medical coverage, flexible time off, and tuition reimbursement.

Qualifications

• Experience in digital strategy and consumer experience.
• Ability to conduct validation-usability studies.
• Familiarity with SEO and technology platforms.

Responsibilities

• Analyze data to understand consumer behaviors.
• Build consumer personas and map experience journeys.
• Conduct experience ideation workshops.

Skills

Digital experience savvy

Analytical thinking

Service design expertise

Collaboration and relationship building

Communication skills

Tools

Generative AI tools

Job description

Digitas North America is seeking a VP/Director of Experience Strategy to lead key client engagements focused on enhancing consumer experiences through data and strategic insights. The role requires a strong analytical thinker with experience in digital strategy, capable of inspiring teams and fostering collaboration.

The ideal candidate will possess exceptional communication skills, a deep understanding of consumer journeys, and familiarity with generative AI tools. A robust benefits package is offered, including medical coverage, flexible time off, and tuition reimbursement.