Experience Management Intern: Shape Customer Journeys

H.B. Fuller Company

Saint Paul (MN)

On-site

USD 30,000 - 34,000

Full time

8 days ago

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Competitive benefits

401K contributions

Paid time off

Paid holidays

Job summary

H.B. Fuller Company in Saint Paul, MN is offering a paid 12-week internship across Marketing Communications, with opportunities in multiple fields. You’ll be supported by a Manager and Mentor to gain hands-on experience and collaborate with various departments and functions.

The Internship Experience includes orientation, networking events, and a final presentation. You will support Experience Management initiatives, analyze customer insights, journey maps, and Voice of Customer data to inform

Qualifications

Currently pursuing bachelor’s degree in Business Administration, Information Technology, Marketing, Communications, or equivalent.
High proficiency with a range of computer systems and tools.
Experience using Canva and other content creation and graphic design tools.
Prior internship experience a plus.

Responsibilities

Analyze customer and stakeholder input to identify trends, pain points, and opportunities across key customer experience projects.
Integrate findings into project or continuous improvement roadmap(s).
Partner with strategic product management and marketing teams to develop actions plans that will deliver progress toward strategic, organic growth targets across 32 global market segments.
Collaborate across Digital CX teams and H.B. Fuller commercial groups to ensure alignment and accuracy.
Prepare and present key findings and recommendations to senior leadership.