Experience Leader: Store Growth & Pet Care

PetSmart; Town of Pelham (NY); On-site; USD 24,796 - 41,328; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart is looking for an Experience Leader (ELR) in the Town of Pelham, NY to provide exceptional leadership and service to pet parents while upholding the company’s vision and values. You will ensure the safety of pets and associates through strategic leadership and effective task management.

The ideal candidate will have 3-5 years of retail leadership experience, full-time availability, and strong communication skills. This position includes leadership responsibilities and the potential for quarterly incentives based on performance.

Qualifications

• 3-5 years of retail leadership or customer-focused experience.
• Full-time availability with flexibility for evenings, weekends, and holidays.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide leadership and service to pet parents.
• Manage associate experience through coaching and development.
• Oversee all PetSmart services and ensure pet safety.
• Drive business growth by meeting P&L expectations.

Skills

Retail leadership experience

Customer-focused experience

Communication skills

Organizational skills

Job description

PetSmart is looking for an Experience Leader (ELR) in the Town of Pelham, NY to provide exceptional leadership and service to pet parents while upholding the company’s vision and values. You will ensure the safety of pets and associates through strategic leadership and effective task management.

The ideal candidate will have 3-5 years of retail leadership experience, full-time availability, and strong communication skills. This position includes leadership responsibilities and the potential for quarterly incentives based on performance.