Store Leader: People, Pets & Performance

PetSmart; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Paid time off

Tuition assistance

Associate discounts

Job summary

PetSmart is seeking a Retail Store Manager in New York, New York, who will lead the store’s operations and oversee the team, ensuring the safety of pets and a wonderful experience for pet parents. The ideal candidate will provide leadership, manage staffing decisions, and maintain operational standards.

This role requires 4-6 years of leadership experience in a retail or customer-focused environment, along with strong communication and organizational skills. Benefits include a flexible schedule and health wellness options.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays.
• Strong organizational skills and attention to detail.

Responsibilities

• Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
• Facilitates the associate experience and supports associate development.
• Builds a store environment that is focused on consistently delivering exceptional service.

Skills

Leadership Skills

Verbal Communication

Organizational Skills

Customer Service

Problem Solving

Tools

Computer Applications

Job description

PetSmart is seeking a Retail Store Manager in New York, New York, who will lead the store’s operations and oversee the team, ensuring the safety of pets and a wonderful experience for pet parents. The ideal candidate will provide leadership, manage staffing decisions, and maintain operational standards.

This role requires 4-6 years of leadership experience in a retail or customer-focused environment, along with strong communication and organizational skills. Benefits include a flexible schedule and health wellness options.