Experience Leader: Customer-Centric Retail Manager

PetSmart; Mays Chapel (MD); Sur place; USD 50 000 - 65 000; Plein temps

Avantages offerts par ce poste

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Résumé du poste

A leading pet supply retailer in Mays Chapel is looking for an Experience Leader to provide exceptional leadership and service to pet parents while driving the overall store experience. This role is responsible for leading associates and ensuring the safety and well-being of pets in care. Applicants should have 3-5 years of retail leadership experience and the ability to work flexible hours. Join us to make a meaningful impact every day in the lives of pets and their parents.

Qualifications

• 3-5 years of retail leadership or experience in a customer-focused environment.
• Full-time availability with flexibility for evenings, weekends, and holidays.
• Ability to react under pressure and maintain composure.

Responsabilités

• Provide leadership and service to pet parents while upholding company values.
• Participate in employment decisions such as recruiting and coaching.
• Lead and coach associates to ensure pets are safe and healthy.

Connaissances

Retail leadership experience

Strong communication skills

Organizational skills

Outils

Computer applications

Description du poste

A leading pet supply retailer in Mays Chapel is looking for an Experience Leader to provide exceptional leadership and service to pet parents while driving the overall store experience. This role is responsible for leading associates and ensuring the safety and well-being of pets in care. Applicants should have 3-5 years of retail leadership experience and the ability to work flexible hours. Join us to make a meaningful impact every day in the lives of pets and their parents.