Experience Guide (MTR&S - PT Reg)

Dogfish; Delaware; Hybrid; USD 9,600 - 12,000; Part time

Benefits offered by this job

Health and wellness program

Free Financial Coaching

BBC Coworker Relief Fund

Commuter Benefits

Job summary

Dogfish Head Craft Brewery in Milton, Delaware is seeking a Part Time Experience Guide to welcome guests, lead tours, and deliver a memorable DFH experience. You’ll bartend, check IDs, answer questions, and support shop and kitchen coverage as needed.

The role emphasizes safety, sanitation, and accurate storytelling about the DFH brand, brewing process, and local locations. Evening and weekend hours may apply, compensation starts at $8.00 per hour plus tips.

Qualifications

• Minimum 1+ years of customer service experience.
• Ability to guide tours with accuracy and passion.
• Excellent bartending skills and knowledge of drinks.
• Ability to operate cash registers/POS.
• Strong knowledge of safety and sanitation procedures.

Responsibilities

• Lead tours and share the DFH story with accuracy.
• Host/greeter duties, ID checks, booking tours, tastings, inquiries.
• Bartend: pours, education, operate POS, fill growlers, keg changes.
• Maintain shop and kitchen coverage as needed.
• Explain DFH culture, brewing process, ingredients, and processes.
• Follow safety and sanitation programs and complete checklists.
• Maintain ABC server training certification.
• Provide support to Tour Team and maintain clean spaces.

Skills

Customer service

Tour guidance

Bartending

Cash handling

POS systems

Education

High School Diploma or GED

Tools

POS system

Job description

We are currently hiring a Part Time Experience Guide in Milton, DE

Provides the ultimate experience for all guests visiting our Brewery. Tells the finest of tales about all things Dogfish while ensuring a safe, memorable, and factually accurate campus tour. Delivers an excellent bartending experience in addition to covering in the shop, host stand and kitchen window when necessary.

What You’ll Brew:

• Executes duties as tour guide with excellence, telling the DFH story with a high level of accuracy and passion
• Executes duties as host/greeter, introducing guests to the DFH experience, checking for valid ID, booking tours, providing tasting cards, and answering all general inquiries
• Execute duties as bartender with excellence: adhering to prescribed pour sizes, providing beer & spirit education to guests, operate cash registers/POS, work growler filler, change kegs, etc.
• Makes kegged cocktails and other specialty drinks that are served at the bar
  Covers in the retail shop and covers kitchen register as needed
• Understands and can explain with a high level of detail DFH's story (past, present and future), DFH culture, the brewing process, ingredients, fermentation, wood aging, yeast room, warehouse, kegging/bottling process, treehouse, DFH special events, Rehoboth locations, Dogfish INN, beer, merch, distilling, etc.
• Adheres to all safety and sanitation initiatives as required by the position and the company's safety and sanitation program; completes all checklists within prescribed timeframes
• Maintains certification in ABC server training and follows all DE state liquor laws
  Completes prescribed side work during every working shift
• Provides working support to Tour Team as needed
• Maintains cold storage, changing kegs and cleaning draft equipment as required
• Perform other duties as assigned.

What Ingredients You’ll Bring:

Minimum Qualifications:

• High School Diploma or GED
• 1+ years of customer service experience

Level: 10

In accordance with pay transparency lawsthe pay rate for this role if hired is $8.00 per hour. In addition to base salary, this position is eligible for tips received during the worked shift.

Some Perks:

Our people are our most important “ingredient.” We hire the best talent; and we reward, develop, and retain them too. In addition to a generous 401k and more, Part Time Boston Beer Coworkers have the following perks available*:

• Health and wellness program
• Free Financial Coaching
• BBC Coworker Relief Fund
• Commuter Benefits

Talk to your recruiter about eligibility

The Boston Beer Company may use AI-enabled tools to assist with identifying qualified candidates and streamline recruiting operations. These tools help us improve efficiency and consistency. All hiring decisions are made thoughtfully by recruiters and hiring teams. We regularly evaluate our processes to promote fairness, reduce bias, and comply with applicable laws.

To ensure the integrity of the evaluation, please refrain from using AI-generated enhancements during your phone and virtual interviews. If we discover that you have used such enhancements without authorization or prior disclosure, you may be disqualified from the hiring process. External AI tools may not be used to transcribe or record the interview at any time. This ensures your privacy, and Boston Beer's confidential information are protected.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Ordinance and the CA Fair Chance Act.

Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact [e-mail] for assistance.

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