Sales Lead & Floor Leader - Experience First

Build-A-Bear; Green Bay (WI); On-site; USD 38,000 - 48,000; Full time

Job summary

Build-A-Bear Workshop in Green Bay, Wisconsin is seeking a Sales Lead who also serves as Floor Leader on Duty. This role models Experience First behaviors, guides a team of Bear Builders, and drives store sales while ensuring a memorable guest experience.

On non-floor-lead shifts you perform Bear Builder duties, delivering exceptional service, upholding brand standards, fostering an inclusive atmosphere, and supporting colleagues to help every guest leave satisfied.

Qualifications

• High school diploma or GED required.
• Availability to work 15-25 hours per week.

Responsibilities

• Be a role model by providing exceptional Guest service to ensure a memorable experience.
• Guide, support, and direct a team of associates to achieve store sales goals.
• Model Experience First behaviors and provide feedback to management on performance issues.
• Provide exceptional guest service, create an inclusive atmosphere, and uphold brand standards.

Skills

Guest service

Team leadership

Feedback

Decision-making

Education

High school diploma or GED

Associate’s degree (preferred)

Job description

Build-A-Bear Workshop in Green Bay, Wisconsin is seeking a Sales Lead who also serves as Floor Leader on Duty. This role models Experience First behaviors, guides a team of Bear Builders, and drives store sales while ensuring a memorable guest experience.

On non-floor-lead shifts you perform Bear Builder duties, delivering exceptional service, upholding brand standards, fostering an inclusive atmosphere, and supporting colleagues to help every guest leave satisfied.