Experience Design Researcher II — Remote-Eligible

Best Buy; Minneapolis (MN); Remote; USD 86,000 - 153,000; Full time

Benefits offered by this job

Generous employee discount

Physical and mental well-being support

Leaves and incentive programs

Job summary

Best Buy is seeking an Experience Design Research Associate II to lead mid-to-large research projects, collaborating with design and product teams to translate findings into actionable recommendations. You will mentor junior researchers and shape scalable design guidance such as principles and constraints that support AI-forward practices.

This remote-eligible role emphasizes partnerships across teams, rigorous data collection, and delivering high-impact Deliverables that inform product

Qualifications

• 3+ years in experience design research
• Experience in ecommerce or multi-channel environments
• Ability to translate findings into actionable deliverables
• Experience guiding medium to large studies
• Ability to produce reusable outputs like principles or design guidelines
• Experience with systems thinking across products
• Knowledge of how AI systems are built and evaluated to inform research workflows

Responsibilities

• Lead planning and execution of medium- to large research studies
• Collaborate with design and product teams to embed research into development
• Mentor junior researchers and contribute to process improvements
• Lead end-to-end data collection using advanced methods
• Deliver comprehensive, actionable insights tailored to stakeholders

Skills

Research planning

Cross-functional collaboration

Mentoring

Data collection methods

Translate research into design

Systems thinking

AI systems knowledge

Education

Bachelor's degree

Job description

Best Buy is seeking an Experience Design Research Associate II to lead mid-to-large research projects, collaborating with design and product teams to translate findings into actionable recommendations. You will mentor junior researchers and shape scalable design guidance such as principles and constraints that support AI-forward practices.

This remote-eligible role emphasizes partnerships across teams, rigorous data collection, and delivering high-impact Deliverables that inform product