Expeditor: Fast-Paced Fine Dining & Guest Service

Isleta Casino & Resort; Albuquerque (NM); On-site; USD 17,000 - 24,000; Full time

Job summary

Isleta Resort and Casino is seeking an Expeditor to ensure plated food is organized by check, presented properly, and served as requested, while promoting World Class Guest Service. The role supports a high-volume restaurant environment with strict quality and timing standards.

Responsibilities include setting up kitchen stations, timely service, proper course delivery, and handling guest feedback with a calm, professional approach.

Qualifications

• High School Diploma and/or GED preferred.
• Six (6) months heavy tray server experience preferred.
• Must possess and maintain a valid New Mexico Alcohol Servers Certification, required.
• One (1) year cooking experience in a high volume restaurant preferred.

Responsibilities

• Ensures kitchen stations are properly set up.
• Ensures guest satisfaction through timely service of food order.
• Ensures proper course is served at the appropriate time.
• Serves food to the guest and presents it by naming the dish as it is set in front of the customer.
• Promotes and ensures an open and welcoming atmosphere for guests.

Skills

Customer service

Multitasking

Attention to detail

English communication

Education

High School Diploma or GED

Six months heavy tray server experience

One year cooking experience in a high volume restaurant

Tools

NM Alcohol Server Certification

Job description

Isleta Resort and Casino is seeking an Expeditor to ensure plated food is organized by check, presented properly, and served as requested, while promoting World Class Guest Service. The role supports a high-volume restaurant environment with strict quality and timing standards.

Responsibilities include setting up kitchen stations, timely service, proper course delivery, and handling guest feedback with a calm, professional approach.