Expeditor

Talentify; Madison (WI); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Lowlands Group Restaurant in Madison, WI seeks an Expeditor to ensure timely delivery of dishes from kitchen to table while upholding quality standards. You will work to maintain a smooth flow of items, assist servers, and support guests with timely, accurate service.

In this role, you will inspect final preparations, coordinate with servers and bartenders, and prioritize tasks to preserve product quality and guest satisfaction in a fast-paced dining environment.

Qualifications

• Must be a reliable team player with strong communication skills.
• Customer service oriented with a focus on hospitality.
• Ability to maintain professionalism in a fast-paced environment.
• Good attention to detail and the ability to multitask effectively.

Responsibilities

• Serve as food quality inspector to ensure dishes meet standards.
• Deliver food items promptly to guests to preserve temperature.
• Greet guests and match food items to the correct table.
• Communicate guest requests to servers/bartenders.

Skills

Team player

Team communication

Customer service

Professionalism

Clear communication

Multitasking

Job description

Your role as an Expeditor at a Lowlands Group Restaurant is extremely important to our success. Expeditors are responsible forhelping maintain the efficiency of a restaurant kitchen by delivering dishes to the table. Although an expediter does not take orders from customer, he or she delivers items to the customer’s table when they are ready. This assists servers, and it also keeps up a constant flow of items from the kitchen to the table to the dishwasher

Essential Functions:

• Serves as food quality inspector to ensure final product preparations align with company standards before delivering items to guests
• Delivers food items in a timely manner to ensure optimum food temperature when it reaches the guests
• Menu Knowledge
• Greets guests when approaching table and matches food items with the correct guests
• Communicates any relevant messages to servers and/or bartenders regarding guests' requests/needs
• Friendly & Attentive Customer Service
• Service Speed

Qualifications:

• Team Player
• Team Communication
• Performs assigned tasks
• Continuous development of food & beverage product knowledge
• Customer Service Skills
• Ability to maintain professionalism at all times
• Ability to communicate clearly
• Ability to work well with others
• Ability to multi-task

General Physical Demands for the Position:

Expeditors will regularly stand for long periods of time, bend, stoop, turn, lift, talk, walk, walk on uneven ground, carry and lift up to fifty (50) pounds. Team lift is required for anything over twenty-five (25) pounds or any awkward lifting.