Expediter I

Wesco Aircraft Hardware Corp.; Northlake (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

8 Paid Holidays

Health plans

401K with company match

Perkspot discount portal

Job summary

Incora is seeking an Expediter I to join our aerospace supply chain team. You will build and maintain strong customer relationships by responding to inquiries, expediting rush orders, and coordinating with receiving and inspection to move parts quickly.

You will support the Warehouse and Tooling Repair teams, perform data entry, and use Microsoft Office and AI tools to drive productivity, while upholding Incora values and customer satisfaction.

Qualifications

• High School Diploma or GED required.
• Proven excellence in customer service, order entry, and/or warehouse or shipping skills.
• Knowledge of Incora customers and products preferred.
• Ability to perform root cause analysis and research.
• Strong data entry skills.
• Excellent customer service attitude and teamwork.
• Strong communication with customers.
• Proficient in Microsoft Office and AI tools to boost productivity.

Responsibilities

• Respond promptly to routine inquiries and requests.
• Facilitate rush orders and expedite parts.
• Monitor availability of materials and parts.
• Provide fast, accurate order processing and clear communication.
• Support Warehouse or Tooling Repair teams as needed.
• Maintain organized records and data accuracy.

Skills

Customer service

Order entry

Warehouse operations

Shipping

Data entry

MS Office

Copilot AI tools

Excel

Education

High School Diploma or GED

Tools

Copilot AI tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us as an Expediter I as the leading supply chain solutions business in the aerospace industry. Customers are at the heart of our business. The Expediter I is accountable for building and maintaining excellent customer relationships by responding promptly to routine inquiries and requests, facilitating rush orders, trouble‑shouting order‑related issues, monitoring availability of materials and parts, and expediting parts through receiving and inspection processes. Providing on going and excellent customer service will be the Expeditor's daily goal, through fast, accurate processing of orders, and prompt communication. This position will require performing various related administrative tasks, in support of the Warehouse team and/or the Tooling Repair facility when appropriate. Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

• CourageTake ownership for issues and problems.
• CollaborationShare knowledge and experience with others.
• Commitment– Focus on ensuring internal and external customer expectations are met in a timely way.
• Community– We value our world and everyone who shares it.

About you

• High School Diploma or GED is required.
• Proven excellence in customer service, order entry, and/or warehouse or shipping skills, is required.
• Current knowledge of Incora customers and products is highly preferred.
• Demonstrated ability to accurately and efficiently perform root cause analysis and conduct thorough research.
• Demonstrated skills in detailed data entry is required.
• Excellent customer service attitude, with a strong willingness to assist in multiple areas within the Warehouse department, as needed; Ability to demonstrate and maintain a positive attitude and strong teamwork abilities.
• Strong verbal and written communication skills, with professional daily interaction with customers (as trained).
• Ability to maintain work in an organized and clear manner.
• Ability to learn and gain knowledge of the integrated database systems, job-specific software programs, as well as Microsoft Office Suite, including Outlook, Word and Excel, as needed.
• Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity.

What Incora can offer you

• An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first‑class brand‑new environment but most importantly we will offer you the chance to become part of our Incora story.
• We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.
• Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full‑Time employees.
• Full‑Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time.
• Family friendly policies such as 2 weeks paid parental leave.
• We believe every little helps by offering a generous discount portal only available to Incora employees vis Perkspot.
• Employer paid Group Life Insurance at 1x salary, STD, and LTD.
• Incora offers three (four for California) different health plans with competitive premiums for all full‑time permanent employees.
• Incora offers a 401K plan with company match.

Very importantly we want to be with you to help your career take off and become part of the Incora Story. So, if you feel you have all of this, and want to be part of developing the Incora Story.

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. This is not a contract, expressed or implied. “Incora” is an operating name used by several related companies, including but not limited to Haas Group International, LLC; Pattonair USA, Inc.; and Wesco Aircraft Hardware Corp. Each of these companies is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. In compliance with the Americans with Disabilities Act, we are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need an accommodation to apply for a position or to perform the essential functions of the role, please contact Human Resources at [e-mail]. Incora™ is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission‑critical solutions that improve our world. We exist to enable the mission critical. With a strong foundation in the aerospace and defence markets, we also utilize our expertise to serve industrial manufacturing, marine, pharmaceuticals, and beyond. We manage all aspects of supply chain from procurement to warehouse management, from logistics to on‑site customer services. We pride ourselves on offering: -Industry-leading capabilities -Innovative solutions -Greater customer value -Trusted supplier relationships -Business growth and operational efficiency.