Expansion Strategy and Operations Manager

Veho; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salaries

Meaningful equity opportunities

Paid time off

401(k) retirement plan

Medical, dental, and vision insurance

Life insurance

Disability insurance

Parental leave

FSA & HSA accounts

Wellness programs and discounts

Job summary

Veho is seeking an Expansion Strategy & Operations Manager to own the analytical backbone for nationwide coverage, building forecasting infrastructure, diagnosing deviations, and transforming incomplete data into defensible expansion plans.

You will coordinate across Commercial, Network, Product, Real Estate/3PL, Driver Marketplace, Program Management, and Ground Operations to scale models and reporting as Veho grows.

Qualifications

• Minimum 7 years of experience heavily weighted toward strategy, analytics, and problem-solving.
• Background in management consulting, corporate strategy, or BizOps/Strategy & Ops at a high-growth tech-enabled company.
• Experience with volume forecasting, demand planning, or capacity modeling.
• Exposure to logistics, supply chain, marketplace, or physical-network businesses.

Responsibilities

• Build forecasting models, reporting systems, and operating frameworks from scratch.
• Own forecast-to-actual reconciliation; design interventions to close gaps between plan and reality.
• Advise on hub placement, final-mile economics, labor availability, and real-estate timelines as an integrated system.
• Structure ambiguous questions into defensible, data-backed recommendations and make informed bets when needed.
• Develop and maintain dashboards and KPIs that are used by non-technical stakeholders.

Skills

Forecasting models

Data pipelines

SQL

AI tools

Cross-functional leadership

Problem solving

First-principles thinking

Project management

Analytics ownership

Volume forecasting

Tools

SQL

AI tools

Job description

• The Expansion Strategy & Operations Manager owns the analytical and problem-solving backbone behind Veho’s plan to reach nationwide population coverage
• This role exists because rapid expansion is fundamentally a strategy-and-analytics problem before it is an execution problem — someone has to build the data and forecasting infrastructure that expansion decisions rest on, diagnose why actuals diverge from plan, and turn messy, incomplete information into a defensible point of view about where and when Veho should grow
• The cross-functional coordination across Commercial, Network, Product, Real Estate/3PL, Driver Marketplace, Program Management, and Ground Operations is the delivery mechanism, not the job itself
• As the business grows, so does the runbook: this person builds and evolves the forecasting models, the reporting systems, and the readiness frameworks for new challenges in a domain where the right answer is genuinely ambiguous — the job demands conviction, flexibility, and the ability to go from 0 to 1 and then 1 to 100

Benefits

• Competitive salaries
• Meaningful equity opportunities
• Paid time off
• 401(k) retirement plan
• Medical, dental, and vision insurance
• Life insurance
• Short & long-term disability insurance
• Paid parental leave
• FSA & HSA accounts
• Wellness programs, perks, and discounts

• 0-to-1 Building: Has built forecasting models, reporting systems, or operating frameworks from scratch without an established playbook — creates the system rather than inheriting and maintaining one
• Analytics & Forecasting Ownership: Can own a forecast-to-actual reconciliation process end-to-end — building the data pipeline, identifying root causes when reality diverges from prediction, and designing interventions that actually stick. A build-it-yourself capability, not oversight of someone else’s model
• Physical Network Systems Thinking: Familiarity with physical network constraint problems — able to model hub placement, final-mile economics, labor availability, and real-estate timelines as one integrated system
• Structured Problem-Solving Under Ambiguity: Takes an open-ended, poorly-defined question (“should we launch this market, and when?”) and structures it into a defensible, data-backed recommendation — comfortable making calls with incomplete information and explicit about what’s validated versus a bet
• SQL & AI-Tool Proficiency: Comfortable working directly in the data and using AI tools to move faster — writing the queries, structuring the datasets, and pressure-testing the numbers personally
• Multi-Function Fluency: Comfortable operating across seven functional areas simultaneously with clear judgment about what requires consensus versus what can be driven unilaterally
• Single-Source-of-Truth Reporting: Track record building a dashboard or reporting structure that non-technical stakeholders actually use — translating messy operational data into KPIs that force visibility and accountability
• Pushes Authority to the Work: Moves decision-making toward the people closest to the problem rather than imposing a top-down solution
• Builds Institutional Memory: Documents what worked from each launch rather than treating each expansion as a one-off
• Moves with Velocity: Thrives in a fast-paced environment and shifts priorities based on new insights and business needs
• Thrives in Ambiguity: Energized rather than paralyzed by open-ended problems and missing data; builds structure where none exists instead of waiting for a defined brief
• Dependency Mapping Before Execution: Identifies critical-path dependencies across functions before they become bottlenecks rather than discovering blockers mid-execution
• Radical Transparency on Confidence: Explicitly calls out which assumptions are validated versus bets, and updates stakeholders as confidence shifts rather than defending original projections
• First-Principles Problem Solver: Investigates performance gaps by first asking “what changed?” — comfortable at both the high level and the nitty-gritty to find root cause rather than assuming the original plan was right
• Proficiency in SQL and AI tools; comfortable in the data directly
• Experience managing complex cross-functional initiatives using project-management best practices
• Thinks critically about problems and priorities and challenges the status quo
• Track record of building something new (a model, a reporting system, a framework) from scratch in an ambiguous, high-growth environment
• Minimum 7 years of experience heavily weighted toward strategy, analytics, and problem-solving — not primarily operational execution or program coordination
• Proven ability to conduct analysis independently and translate it into clear, actionable recommendations
• Background in management consulting, corporate strategy, or a strategy-and-operations (BizOps / Strategy & Ops) function at a high-growth tech-enabled company
• Experience with volume forecasting, demand planning, or capacity modeling
• Exposure to logistics, supply chain, marketplace, or physical-network businesses