Expansion & Renewal SMB Account Executive

GitLab; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible PTO

Parental leave

Resource groups

Equity compensation

Employee stock purchase plan

Growth fund

Job summary

GitLab is seeking an account-focused specialist to own a book of SMB customers, expanding revenue by deepening relationships and understanding each business need. You will target adoption, renewal, and upsell while using signal-based selling and strategic account planning.

You will meet or exceed expansion quotas, build pipelines, and maintain accurate forecasts. Conduct regular business reviews, uncover new use cases, drive adoption of additional products, and partner with Renewal Managers to

Qualifications

• Proven account management or growth-focused sales experience with expansion targets.
• Strong discovery, negotiation, and presentation skills; experience with modern sales tech stacks.
• Willingness to learn GitLab, pursue continuous improvement, and travel as needed.

Responsibilities

• Meet or exceed expansion quota, build expansion pipeline, and maintain accurate forecasts.
• Conduct regular business reviews, uncover new use cases, and drive adoption of additional products like Duo.
• Partner with Renewal Managers and cross-functional teams to close high-value renewals and minimize churn.

Skills

Account management

Growth-focused sales

Discovery

Negotiation

Presentation

Sales tech stacks

Tools

CRM tools

Job description

GitLab is seeking an account-focused specialist to own a book of SMB customers, expanding revenue by deepening relationships and understanding each business need. You will target adoption, renewal, and upsell while using signal-based selling and strategic account planning.

You will meet or exceed expansion quotas, build pipelines, and maintain accurate forecasts. Conduct regular business reviews, uncover new use cases, drive adoption of additional products, and partner with Renewal Managers to