Expansion Account Executive

Broccoli; Lehi (UT); Hybrid; USD 200,000 - 250,000; Full time

Benefits offered by this job

Competitive base salary

Uncapped incentives

Health, dental, and vision

PTO & holidays

Career growth opportunities

Job summary

Broccoli is seeking an Expansion Account Executive to grow revenue within our existing customer base across the US. This hands-on closing role thrives in a fast-paced startup environment, with a focus on upsell, cross-sell, and renewals.

You will partner with Customer Success and Marketing to spot expansion signals, manage the full expansion cycle from identification to close, and position AI-powered solutions to drive value for SMBs in home services.

Qualifications

• 3+ years of SaaS sales experience in expansion, account management, or renewals.
• Proven track record of growing revenue within existing customer bases.
• Experience in high growth startup or scaling SaaS environments.

Responsibilities

• Own and grow relationships with a portfolio of existing customer accounts.
• Identify upsell, cross sell, and expansion opportunities within your book of business.
• Drive revenue growth through proactive account planning and pipeline management.
• Partner with Customer Success, Support, and Marketing to spot expansion signals and coordinate account strategy.
• Run the full expansion sales cycle from identification through negotiation and close.
• Understand customer usage and business goals to position new products and upgrades.
• Forecast expansion revenue and maintain pipeline hygiene.
• Advocate for customer needs to shape product and retention strategy.
• Maintain accountability and hit expansion quota.

Skills

SaaS sales

Upsell & renewals

Account management

Forecasting & pipeline

Relationship building

Data-driven decisions

Fast-paced startup

AI / vertical SaaS knowledge

Home services / SMB focus

Job description

Expansion Account Executive

Full-Time | Remote / Hybrid

Start Date: ASAP

OTE: $200,000–$250,000

About Broccoli

Broccoli is building the AI operating system for home service businesses. We help HVAC, plumbing, electrical, roofing, and other home service companies grow revenue and improve operations through AI powered voice, booking, and customer communication solutions. Our platform helps contractors answer more calls, book more jobs, and operate more efficiently using AI. Backed by top investors including YC and Khosla Ventures, Broccoli AI is scaling rapidly and becoming one of the leading AI platforms in the home services industry.

About the Role

We're hiring an Expansion Account Executive to grow revenue within our existing customer base at Broccoli AI. This is a hands on closing role for a proven SaaS sales professional who thrives in fast paced startup environments, knows how to identify and drive upsell and cross sell opportunities, and can build lasting relationships that turn happy customers into bigger accounts. You'll play a critical role in maximizing the lifetime value of our customer base as we scale nationally.

What You'll Do

• Own and grow relationships with a portfolio of existing customer accounts

• Identify upsell, cross sell, and expansion opportunities within your book of business

• Drive revenue growth through proactive account planning and pipeline management

• Partner closely with Customer Success, Support, and Marketing teams to spot expansion signals and coordinate account strategy

• Run the full expansion sales cycle from opportunity identification through negotiation and close

• Understand customer usage and business goals deeply enough to position new products, features, and upgrades

• Forecast expansion revenue accurately and maintain disciplined pipeline hygiene

• Advocate for customer needs internally to help shape product and retention strategy

• Maintain high accountability and performance standards against expansion quota

What We're Looking For

• 3+ years of SaaS sales experience, ideally with experience in expansion, account management, or renewals

• Proven track record of growing revenue within an existing customer base

• Experience in high growth startup or scaling SaaS environments

• Strong relationship building and consultative selling skills

• Excellent forecasting and pipeline management discipline

• Data driven decision maker with strong operational discipline

• Ability to thrive in fast paced, high accountability environments

• Experience selling into SMB or home service industries is a plus

• Experience with AI, automation, or vertical SaaS is a plus

Compensation & Benefits

• $200,000–$250,000 OTE

• Competitive base salary plus uncapped performance incentives

• Opportunity to grow revenue at a category defining AI company

• Direct exposure to executive leadership and company strategy

• Health, dental, and vision benefits

• PTO and company holidays

• Career growth opportunities as the organization scales

Why Join Broccoli?

AI is rapidly transforming the home services industry, and Broccoli is at the forefront of that shift. This is an opportunity to join a fast growing company early, build deep relationships with our customer base, and have a direct impact on company growth and retention. If you're excited about growing accounts, deepening customer relationships, and driving expansion revenue at a breakout AI startup, we'd love to hear from you.

Broccoli is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.