Exhibitor Experience & Registration Lead

Informa Group; Fort Lauderdale, Northern (FL, KY); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Great community

Volunteer days

Career development

PTO & holidays

401k match

Job summary

Informa Markets in Fort Lauderdale is seeking an Event Registration Specialist to support and collaborate within the registration department for major events. You will maintain relationships with exhibitors and resolve inquiries via email, phone, live chat, and on-site interactions.

You will develop expertise on our events and systems, coordinate registration communications, and assist with on-site operations while traveling to events as needed.

Qualifications

• Bachelor’s degree or 3–5 years equivalent work experience.
• Experience with SaaS, CRM, or registration development.
• Ability to travel up to 40%.
• Strong analytical, interpersonal and problem-solving skills.
• Ability to lead onsite staff and work with a team.

Responsibilities

• Lead within the event group with cross-functional collaboration.
• Oversee registration implementation for credentials and conference programs.
• Coordinate onsite operations, staffing and layouts for registrations.
• Support registration website builds and testing and ensure quality.
• Communicate effectively with exhibitors and internal teams.

Skills

Team collaboration

Analytical skills

Interpersonal skills

Problem-solving

On-site leadership

Education

Bachelor’s degree / 3–5 years experience

Tools

SaaS

CRM

Registration systems

MS Office

Job description

Informa Markets in Fort Lauderdale is seeking an Event Registration Specialist to support and collaborate within the registration department for major events. You will maintain relationships with exhibitors and resolve inquiries via email, phone, live chat, and on-site interactions.

You will develop expertise on our events and systems, coordinate registration communications, and assist with on-site operations while traveling to events as needed.