Exhibitor Experience Coordinator

Driven Lifestyle; New York (NY); Hybrid; USD 50,000 - 62,000; Full time

Job summary

Rétromobile New York is launching in November 2026 and seeks an Exhibitor Services Coordinator to manage the exhibitor journey from onboarding to onsite delivery. This hybrid role combines client service, event operations, and exhibitor success with regular NYC in-person meetings and event-week presence.

The ideal candidate is highly organized, proactive, and comfortable coordinating multiple milestones while liaising with internal teams and partners to ensure a seamless exhibitor experience.

Qualifications

• 1–3 years of experience in client services, event operations, production coordination, account coordination, or trade show delivery.
• Strong organizational and project-tracking skills.
• Excellent written and verbal communication.
• Comfortable in a client-facing role.
• Detail-oriented, service-minded, and proactive.
• Experience with online platforms, portals, CRM, or event systems is a plus.
• Event / production experience is a strong plus.
• English required; another language is a plus.
• Must be authorized to work in the U.S.

Responsibilities

• Serve as a day-to-day contact for exhibitors after contract signature
• Manage exhibitor onboarding and follow-up from confirmation through onsite arrival
• Administer and support the exhibitor portal and related participation tools
• Ensure exhibitors understand key deadlines, required steps, and documentation
• Collect, track, and archive required forms, insurance documents, logos, copy, and other exhibitor assets
• Monitor preparation milestones and proactively follow up on outstanding items
• Maintain accurate records in CRM and internal tracking tools
• Liaise with the official general contractor and internal teams on exhibitor-related needs
• Help prepare exhibitor-facing timelines, checklists, and support materials
• Support exhibitor welcome, issue resolution, and onsite service during move-in and event days

Skills

Client services

Event operations

Production coordination

Account coordination

Trade show delivery

Tools

CRM systems

Exhibit portals

Job description

Rétromobile New York is launching in November 2026 and seeks an Exhibitor Services Coordinator to manage the exhibitor journey from onboarding to onsite delivery. This hybrid role combines client service, event operations, and exhibitor success with regular NYC in-person meetings and event-week presence.

The ideal candidate is highly organized, proactive, and comfortable coordinating multiple milestones while liaising with internal teams and partners to ensure a seamless exhibitor experience.