Trade Show Associate

ICSC; New York (NY); Hybrid; USD 40,000 - 55,000; Full time

Job summary

ICSC is seeking an organized and proactive administrative professional to support the Trade Expositions Department in a hybrid New York City office. In-office days are Tuesday, Wednesday and Thursday.

You will handle exhibitor inquiries, assist with floor plan setup, and coordinate participation at multiple events, while collaborating with show contractors and internal teams to ensure smooth operations.

Qualifications

• Bachelor’s degree in Communications, Business, Marketing, Hospitality or related field.
• Up to 2 years professional experience providing administrative support for trade shows, events and conferences.
• Excellent oral and written communication skills.
• Ability to travel domestically to approximately 5–6 shows per year.
• Knowledge of floor plan management software, Map Your Show or A2Z.
• Strong computers skills, including Word, Excel, PowerPoint, Adobe and Zoom.

Responsibilities

• Provide administrative support to the Trade Expositions Department.
• Assist with exhibitor-related inquiries.
• Assist the Trade Expo team with setting up shows in the floor plan management system.
• Support the team with customer retention.
• Coordinate and recruit Retailer participation at 12 Deal Making events.
• Coordinate with external partners such as general show contractors to order event signage and manage show-site logistics.
• Assist in managing design and production for all event sales materials.

Skills

Planning & prioritizing

Results orientation

Proactive/Action oriented

Collaboration

Integrity/Trust

Education

Bachelor’s degree in Communications, Business, Marketing, Hospitality or related field

Tools

Map Your Show

A2Z

Microsoft Word

Microsoft Excel

PowerPoint

Adobe

Zoom

Job description

The member organization for industry advancement, ICSC promotes and elevates the marketplaces and spaces where people shop, dine, work, play, and gather as foundational and vital ingredients of communities and economies. ICSC produces experiences that create connections and catalyze deals; aggressively advocates to shape public policy; develops high impact marketing and public relations that influence opinions; provides an enduring platform for professional success; and creates forward-thinking content with actionable insights — all of which drive industry innovation and growth.

This position is hybrid and based out of our New York City office, in-office days are Tuesdays, Wednesdays & Thursdays.

Duties and Responsibilities:

• Provide administrative support to the Trade Expositions Department
• Assist with exhibitor-related inquiries
• Assist the Trade Expo team with setting up shows in the floor plan management system
• Support the team with customer retention
• Coordinate and recruit Retailer participation at 12 Deal Making events
• Coordinate with external partners such as general show contractors to order event signage and manage show-site logistics
• Assist in managing design and production for all event sales materials

Core Competencies

• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organization goals
• Drives Results - Consistently achieving results, even under tough circumstances
• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity and authenticity

Qualifications

• Bachelor’s degree in Communications, Business, Marketing, Hospitality or related field
• Up to 2 years professional experience providing administrative support for trade shows, events and conferences
• Excellent oral and written communication skills
• Ability to effectively execute a variety of projects simultaneously
• Knowledge of floor plan management software, Map Your Show or A2Z
• Strong computers skills, including Word, Excel, PowerPoint, Adobe and Zoom
• Ability to travel domestically to approximately 5–6 shows per year