Executive VP of Operations — Fast-Growth ISP

Hamilton Barnes Associates Limited; Town of Texas (WI); On-site; USD 162,000 - 198,000; Full time

Benefits offered by this job

Executive-level role with direct impact on company performance

Competitive compensation package

Health, dental, and vision insurance

Paid time off and holidays

Long-term growth and career progression opportunities

Job summary

A growing fiber network provider is seeking a Senior Operations Leader to drive operational performance across network and customer operations. This role involves leading multi-disciplinary teams, ensuring network uptime, and partnering with various departments to meet business goals. The ideal candidate will have extensive experience in the ISP or telecom sectors, strong leadership skills, and a data-driven mindset. Competitive compensation package includes health benefits and opportunities for career progression.

Qualifications

• Senior operations leadership experience in an ISP or telecom environment.
• Ability to lead multi-disciplinary teams effectively.
• Strong knowledge of operational KPIs and data-driven decision-making.

Responsibilities

• Own operational performance across network and customer operations.
• Lead NOC and field technician teams to ensure service delivery.
• Partner with other departments to align operations with business goals.

Skills

Senior operations leadership experience within an ISP, telecom, or broadband environment

Proven experience leading multi-disciplinary teams (NOC, field, customer operations)

Strong understanding of ISP service delivery, network operations, and operational KPIs

Experience scaling operations in a growth or build-out environment

Commercially minded with strong budgeting and cost-management capability

Data-driven decision maker with experience using operational dashboards and metrics

Excellent communication, leadership, and stakeholder-management skills

Job description

A growing fiber network provider is seeking a Senior Operations Leader to drive operational performance across network and customer operations. This role involves leading multi-disciplinary teams, ensuring network uptime, and partnering with various departments to meet business goals. The ideal candidate will have extensive experience in the ISP or telecom sectors, strong leadership skills, and a data-driven mindset. Competitive compensation package includes health benefits and opportunities for career progression.