Elite Executive Travel Consultant – Remote (2-Year)

your Jared; Germany (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Perk is seeking an Executive / VIP Business Travel Consultant to deliver seven‑star service to senior leaders and high-value clients. This fully remote role focuses on premium travel management, complex itineraries, and discreet, proactive support across multiple channels.

The ideal candidate has strong hospitality or luxury travel background, solid GDS experience, and a proven ability to manage high‑pressure situations while maintaining policy compliance and excellent CSAT.

Qualifications

• Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar)
• GDS experience (Amadeus, Sabre, Galileo or similar)
• Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT
• Exceptional communication skills with a polished, confident, and discreet style
• Ability to remain calm, decisive, and solutions-focused in high-pressure situations
• Strong organisational skills and attention to detail
• Experience supporting senior stakeholders, C-suite, or high-net-worth individuals
• Exposure to out-of-hours, follow-the-sun, or on-call travel support models
• Naturally service-oriented with a strong hospitality mindset
• High emotional intelligence and sound judgement
• Comfortable working autonomously and taking full ownership
• Resilient, adaptable, and confident handling ambiguity
• Commercially aware and performance-driven without compromising service quality

Responsibilities

• End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests
• Providing expert recommendations aligned to traveller preferences, company policy, and duty of care
• Handling urgent and high-impact travel disruptions with speed, empathy, and precision
• Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment
• Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence
• Building long-term relationships with Executive travellers through consistent, high-quality service
• Collaborating closely with peers to maintain a high-performance, elite service culture

Skills

Premium travel service

GDS experience

Contact center metrics

Communication skills

Stress management

Organizational skills

Job description

Perk is seeking an Executive / VIP Business Travel Consultant to deliver seven‑star service to senior leaders and high-value clients. This fully remote role focuses on premium travel management, complex itineraries, and discreet, proactive support across multiple channels.

The ideal candidate has strong hospitality or luxury travel background, solid GDS experience, and a proven ability to manage high‑pressure situations while maintaining policy compliance and excellent CSAT.