Executive Thought Leadership Research Specialist

ServiceNow; Austin (TX); Presencial; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

ServiceNow is seeking anIndividual Contributor in Austin to bridge analysis and narrative within our thought leadership research team. You will translate complex research data into compelling executive-facing stories, owning the hypothesis-to-narrative process from survey design to final insights.

You will design and test ideas, synthesize data into actionable storytelling, and develop reports and derivative assets for executive audiences.

Formación

• 7+ years of experience in market research, thought leadership, management consulting, or a similar analytical and editorial discipline.
• Experience designing quantitative survey instruments and qualitative research frameworks that test specific hypotheses.
• Strong analytical skills with hands-on experience running segment cuts, crosstabs, and statistical analysis.
• Experience using AI tools to accelerate research and analysis, with the judgment to verity outputs and protect methodological rigor.
• Demonstrated ability to translate complex data into compelling narratives that resonate with C-suite audiences.
• Excellent writing and editorial judgment, with a portfolio of research-backed content.
• Experience partnering with external research firms on survey design, fielding, and analysis.
• Comfort with ambiguity and the ability to move fast on rapid research without sacrificing methodological rigor.

Responsabilidades

• Research design and methodology: validate ideas, stress-test hypotheses, design survey instruments with firms.
• Data synthesis and narrative storyboarding: analyze quantitative and qualitative data, build narrative frameworks.
• Research content development: write and storyboard thought leadership reports; ground claims in data.
• Key Deliverables: produce validated hypotheses, survey specs, narrative frameworks, and derivative content.

Conocimientos

Market research

Thought leadership

Analytical writing

Survey design

Data analysis

Narrative storytelling

AI tools

Communication

Herramientas

Statistical software

Descripción del empleo

ServiceNow is seeking anIndividual Contributor in Austin to bridge analysis and narrative within our thought leadership research team. You will translate complex research data into compelling executive-facing stories, owning the hypothesis-to-narrative process from survey design to final insights.

You will design and test ideas, synthesize data into actionable storytelling, and develop reports and derivative assets for executive audiences.