Executive Tech Support Specialist - Hybrid & Collaboration

Prestige Staffing; Atlanta (GA); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Hybrid work arrangement

Modern collaboration tools

Professional growth opportunities

Support for executive staff

Job summary

Prestige Staffing is seeking a Corporate Technology Specialist to support executive leadership and corporate staff with advanced technology solutions, including Microsoft 365 and AV systems, ensuring high-touch support for senior users in a dynamic environment.

The role offers growth opportunities within the IT team and the chance to work with modern collaboration tools while maintaining a flexible hybrid work arrangement in Buckhead.

Qualifications

• Associate degree required; Bachelor's preferred.
• 3+ years of IT support, workplace technology, or executive support.
• Strong troubleshooting skills across Microsoft 365 applications and Windows environments.
• Experience supporting conference room, audiovisual, and collaboration technologies.
• Microsoft 365 certifications preferred; Teams Rooms, Teams Phone certifications a plus.
• Excellent customer service, communication, and interpersonal skills.
• Ability to manage multiple priorities with professionalism and attention to detail.
• Knowledge of Microsoft Entra ID, SharePoint Online, and endpoint management solutions is advantageous.

Responsibilities

• Provide direct technical support for executive leadership and corporate staff.
• Serve as Tier 2 escalation point for complex issues and requests.
• Support and troubleshoot Microsoft 365 suite, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint.
• Manage Microsoft Teams Rooms, AV systems, and collaboration platforms.
• Deploy, configure, and support Windows laptops, desktops, mobile devices, and peripherals.
• Assist with onboarding, offboarding, account provisioning, and access management.
• Support executive meetings, corporate events, and board meetings requiring technology setup.
• Troubleshoot hardware, software, networking, and collaboration tools.
• Create and maintain technical documentation and support procedures.
• Collaborate with IT teams and external partners to deliver high-quality support and contribute to workplace technology projects.

Skills

Customer service

Communication

Multitasking

Education

Associate degree in IT/CS or related field; Bachelor's preferred

Tools

Microsoft 365

Teams Rooms

SharePoint Online

Entra ID

Windows environments

Job description

Prestige Staffing is seeking a Corporate Technology Specialist to support executive leadership and corporate staff with advanced technology solutions, including Microsoft 365 and AV systems, ensuring high-touch support for senior users in a dynamic environment.

The role offers growth opportunities within the IT team and the chance to work with modern collaboration tools while maintaining a flexible hybrid work arrangement in Buckhead.