Executive IT & Microsoft 365 Support Specialist

Deploy Alloy; Atlanta (GA); On-site; USD 85,000 - 120,000; Full time

Job summary

Deploy Alloy is seeking a Corporate Technology Specialist in Buckhead, GA to deliver expert technology support for executive leadership and corporate office staff. The role focuses on Microsoft 365, collaboration platforms, meeting room tech, and end‑user computing, while serving as a senior escalation resource for IT Service Desk issues.

The ideal candidate combines strong technical expertise with exceptional customer service and communication skills, supporting executives, business leaders,

Qualifications

• Microsoft 365 certifications preferred.
• Teams Rooms, Teams Phone, or related Microsoft certifications are a plus.
• Associate degree in Information Technology, Computer Science, or related field required; Bachelor’s degree preferred.
• 3+ years of IT support, workplace technology, executive support, or related tech role.
• Experience supporting executive leadership and high-visibility users preferred.

Responsibilities

• Provide technology support for executive leadership and corporate office personnel.
• Serve as a Tier 2 escalation resource for complex incidents and requests.
• Support and troubleshoot Microsoft 365 apps: Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint.
• Support Teams Rooms, conference room tech, audiovisual systems, and collaboration tools.
• Deploy, configure, and support Windows laptops, desktops, mobile devices, and peripherals.
• Assist with onboarding, offboarding, and access management activities.
• Support executive meetings, board meetings, and events requiring tech support.
• Troubleshoot hardware, software, networking, and collaboration tech issues.
• Create and maintain technical documentation and support procedures.
• Collaborate with IT Operations, Security, and Service Desk for end-user experience.
• Assist with workplace technology projects and office tech improvements.

Skills

Microsoft 365

Teams Rooms

Customer service

Communication

Endpoint management

Education

Associate degree in IT/CS or related field

Bachelor’s degree preferred

Job description

Deploy Alloy is seeking a Corporate Technology Specialist in Buckhead, GA to deliver expert technology support for executive leadership and corporate office staff. The role focuses on Microsoft 365, collaboration platforms, meeting room tech, and end‑user computing, while serving as a senior escalation resource for IT Service Desk issues.

The ideal candidate combines strong technical expertise with exceptional customer service and communication skills, supporting executives, business leaders,