Executive Support & Operations Specialist

CCM CrossCountry Mortgage, LLC; Seattle (WA); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

401K

Short-term disability

Employee assistance program

Wellness program

Job summary

CrossCountry Mortgage, LLC is seeking an Administrative Assistant to provide back-office support and help ensure efficient operations at our Seattle branch. You will manage calendars, coordinate meetings, and handle a variety of communications to maintain professional standards.

The role requires a high school diploma, strong communication, time management, and organization skills. Proficiency in Microsoft Office and willingness to cross-train across departments are essential to support daily

Qualifications

• High School diploma or equivalent required.
• Previous banking, financial services, or mortgage experience preferred.
• Excellent communication skills required.
• Excellent time management and organization skills required.
• Willing to cross-train in various departments.
• Proficient in Microsoft Office.

Responsibilities

• Manage branch manager’s calendars; schedule meetings via Teams, Zoom, and Outlook.
• Manage emails, letters, packages, phone calls and other correspondence.
• Arrange travel and reservations as needed.
• Independently create clear, professional emails reflecting the organization’s brand.
• Use software applications such as spreadsheets and databases to keep management and teams informed on clients and deals.
• Perform administrative duties like research, update databases/CRM, and track follow-ups; support office management including vendor coordination and facilities needs.
• Assist branches with onboarding and offboarding procedures.
• Complete expense reports and reconcile receipts.
• Perform personnel administration tasks as needed.
• Cross-train in various departments.

Skills

Excellent communication skills

Time management

Organization skills

Cross-training willingness

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

CrossCountry Mortgage, LLC is seeking an Administrative Assistant to provide back-office support and help ensure efficient operations at our Seattle branch. You will manage calendars, coordinate meetings, and handle a variety of communications to maintain professional standards.

The role requires a high school diploma, strong communication, time management, and organization skills. Proficiency in Microsoft Office and willingness to cross-train across departments are essential to support daily