Executive Support & Operations Coordinator

CrossCountry Mortgage, LLC; Seattle, Northern (WA, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Short-term disability

Employee assistance program

Wellness program

Job summary

CrossCountry Mortgage, LLC is seeking an Administrative Assistant to provide back-office support and handle diverse operational tasks to ensure smooth branch operations. You will assist with policy compliance and serve as a key contact for operational queries, contributing to an efficient work environment.

The role emphasizes calendar and communications management, travel planning, and collaboration across departments in a fast-growing mortgage organization.

Qualifications

• High School diploma or equivalent.
• Previous banking, financial services, or mortgage experience, preferred.
• Excellent communication skills.
• Excellent time management and organization skills.
• Willing to cross-train in various departments.
• Proficient in Microsoft Office.

Responsibilities

• Manage branch manager’s calendars; schedule meetings via Teams, Zoom, and Outlook.
• Manage emails, letters, packages, phone calls and other correspondence.
• Arrange travel and reservations as needed.
• Independently draft clear, professional emails reflecting the organization’s brand.
• Use spreadsheets and databases to keep management and teams informed on clients and deals.
• Conduct research, update databases/CRM, and track follow-up tasks; assist in office management activities.

Skills

Excellent communication skills

Time management

Organizational skills

Willing to cross-train

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

CrossCountry Mortgage, LLC is seeking an Administrative Assistant to provide back-office support and handle diverse operational tasks to ensure smooth branch operations. You will assist with policy compliance and serve as a key contact for operational queries, contributing to an efficient work environment.

The role emphasizes calendar and communications management, travel planning, and collaboration across departments in a fast-growing mortgage organization.