Executive Support & Operations Specialist

crosscountrymortgage; Seattle (WA); On-site; USD 42,000 - 60,000; Full time

Job summary

CrossCountry Mortgage, LLC is seeking an Administrative Assistant in the Seattle area to provide back-office support and handle operational tasks. The role ensures compliance with company policies and acts as a contact for operational questions.

The position involves calendar management, correspondence handling, travel arrangements, and maintaining CRM data. A High School diploma and mortgage industry exposure are preferred, with opportunities for cross-training across departments.

Qualifications

• High School diploma or equivalent.
• Previous banking, financial services, or mortgage experience, preferred.
• Excellent communication skills.
• Excellent time management and organization skills.
• Willing to cross-train in various departments.
• Proficient in Microsoft Office.

Responsibilities

• Manage branch manager's calendars; schedule meetings via Teams, Zoom, and Outlook.
• Manage emails, letters, packages, phone calls and other correspondence.
• Arrange travel and reservations as needed.
• Independently create clear, accurate emails that reflect the organization's brand, reflecting professionalism.
• Use spreadsheets and relational databases to keep management and teams informed on clients and deals.
• Conduct research, update databases/CRM, and track follow-up tasks.

Skills

Communication skills

Microsoft Office

Time management

Organization skills

Cross-training

Education

High School diploma or equivalent

Tools

Spreadsheets

Relational databases

CRM systems

Job description

CrossCountry Mortgage, LLC is seeking an Administrative Assistant in the Seattle area to provide back-office support and handle operational tasks. The role ensures compliance with company policies and acts as a contact for operational questions.

The position involves calendar management, correspondence handling, travel arrangements, and maintaining CRM data. A High School diploma and mortgage industry exposure are preferred, with opportunities for cross-training across departments.