Executive Service Leader — Nationwide Operations & Growth

Facility Solutions Group; Dallas (TX); On-site; USD 250,000 - 500,000; Full time

Job summary

Facility Solutions Group seeks an Executive Vice President of Service to lead nationwide service operations, drive strategy, and ensure operational excellence. The role oversees service regions, aligns offerings with customer needs, and partners with senior leadership to deliver value and growth.

The role emphasizes data-driven improvement, workforce development, and adoption of service technology platforms, with a focus on profitability and customer satisfaction across all markets.

Qualifications

• 10+ years of senior leadership experience in service operations.
• Bachelor’s degree required; MBA or advanced degree preferred.
• Experience managing large, geographically distributed teams.

Responsibilities

• Lead and manage all FSG Service verticals, ensuring profitability and customer experience.
• Develop national strategies, standards, and best practices for service delivery and support.
• Oversee KPIs, safety protocols, and margin targets across service regions.
• Partner with branches and enterprise leaders for cross-functional alignment.

Skills

Leadership

Strategic thinking

Operations management

Data-driven decisions

Executive communication

Education

MBA

Bachelor’s degree

Tools

ERP systems

Field service software

Job description

Facility Solutions Group seeks an Executive Vice President of Service to lead nationwide service operations, drive strategy, and ensure operational excellence. The role oversees service regions, aligns offerings with customer needs, and partners with senior leadership to deliver value and growth.

The role emphasizes data-driven improvement, workforce development, and adoption of service technology platforms, with a focus on profitability and customer satisfaction across all markets.