Executive Senior Administrative Assistant, Patient Care Services - MGH

1200 The General Hospital Corporation; Boston (MA); On-site; USD 29,000 - 41,000; Full time

Job summary

Mass General Brigham is seeking an experienced administrative professional to provide high-level support to the executive and management teams. The role involves managing schedules, coordinating meetings, handling correspondence, and performing clerical duties to ensure efficient office operations.

The position may lead junior administrative staff and requires strong organizational, communication, and problem-solving abilities, with attention to detail and adherence to healthcare regulations.

Qualifications

• 5+ years of administrative support experience.
• Strong organizational skills and ability to work autonomously.
• Strong communication skills, both written and verbal.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with hospital administration processes and healthcare regulations.

Responsibilities

• Manage and maintain executive schedules, including appointments, meetings, and travel arrangements.
• Prepare, review, and edit reports, presentations, and other documents.
• Handle incoming and outgoing correspondence (emails, letters, phone calls).
• Organize and maintain electronic and physical files.
• Schedule and facilitate meetings, prepare agendas, take minutes, and follow up on action items.
• Coordinate room bookings and catering for internal and external meetings.
• Serve as primary point of contact between executives and internal/external stakeholders.

Skills

Administrative support

Calendar management

Communication skills

Microsoft Office

Attention to detail

Education

High School Diploma or Equivalent

Associate's Degree in Business Administration (preferred)

Tools

Microsoft Office Suite

Job description

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Full-time position, Monday – Friday, on site.

Responsibilities include managing complex calendars, scheduling meetings, coordinating logistics, and creating meeting agendas to support productive discussions and decision-making.

Summary

This position is responsible for providing high-level administrative support to the executive and management teams. This role involves managing schedules, coordinating meetings, handling correspondence, and performing various clerical duties. The position is critical in ensuring efficient office operations and may also lead junior administrative staff. Does this position require Patient Care? No.

Essential Functions

• -Manage and maintain executive schedules, including appointments, meetings, and travel arrangements.
• -Prepare, review, and edit reports, presentations, and other documents.
• -Handle incoming and outgoing correspondence, including emails, letters, and phone calls.
• -Organize and maintain office files, both electronic and physical.
• -Schedule, coordinate, and facilitate meetings, including preparing agendas, taking minutes, and following up on action items.
• -Arrange logistics for internal and external meetings, including room bookings and catering.
• -Serve as the primary point of contact between executives and internal/external stakeholders.
• -Draft and distribute memos, announcements, and other communications as directed.
• -Oversee office supplies inventory, ordering, and distribution.
• -Ensure office equipment is properly maintained and serviced.
• -Coordinate with IT for technical support and equipment needs.
• -Assist in the planning and execution of special projects and events.
• -Monitor project timelines and ensure deadlines are met.

Qualifications

• -5 + years of administrative support experience Strong organizational skills Ability to work autonomously Prior calendar management strongly preferred Strong communication skills Education High School Diploma or Equivalent required or Associate's Degree Business Administration preferred or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Experience Experience in an administrative role, preferably in a healthcare setting 5-7 years required and experience supporting senior-level staff 1-2 years preferred Knowledge, Skills and Abilities Proficient in Microsoft Office Suite (Word, Excel, Power point, Outlook). Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Ability to work independently with minimal supervision. Strong attention to detail and problem-solving skills. Familiarity with hospital administration processes and healthcare regulations. Professional demeanor and ability to interact effectively with all levels of staff.

Additional Job Details (if applicable)

Remote Type

Onsite Work Location 265 Charles Street

Scheduled Weekly Hours 40

Employee Type Regular

Work Shift Day (United States of America)

Pay Range $20.84 - $29.79/Hourly

Grade 4

Pay and Benefits

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 1200

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.