BFT Temporary Administrative Support

1200 The General Hospital Corporation; Somerville (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Mass General Brigham is seeking an adaptable administrative professional to join a team providing patient service coordination, medical secretarial support and staff assistance across practice settings. Most roles are full-time with standard Monday–Friday hours, onsite in the Greater Boston area, supporting scheduling, check-in/out, and routine office tasks.

The ideal candidate has a high school diploma and experience in an administrative/secretarial role, with proficiency in MS Office and

Qualifications

• Education High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? No
• Administrative Assistant or Secretarial experience 0-1 year preferred.
• Basic office procedures and MS Office proficiency expected.
• Strong verbal and written communication and customer service skills.

Responsibilities

• Coordinate and meeting scheduling for teams or departments.
• Support patient check-in and check-out functions in a practice setting.
• Order supplies and equipment as needed.
• Take meeting minutes and handle correspondence.
• Answer and transfer phone calls; prepare spreadsheets and presentations.
• Manage schedules and other duties as assigned.

Skills

Communication skills

Phone system handling

Time management

Customer service

Interpersonal skills

Written and oral communication

Office equipment handling

Education

High School Diploma or Equivalent

Tools

MS Office

Epic (experience a plus)

Job description

Company Overview

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The administrative support nature of these roles includes patient service coordinator, practice assistant, medical secretary and staff assistant. Most roles are full‑time 40 hours / week. The successful candidate will be flexible, reliable and provide great customer service. Specializes in providing routine administrative and secretarial support as directed and under moderate supervision, for an individual, group, or department. Responsibilities may include coordination and meeting scheduling, supporting patient check‑in and check‑out functions in a practice setting, supplies and equipment ordering, meeting minutes, and correspondence. Answer and transfer phone calls, prepare spreadsheets and presentations. Manage schedules, payroll and other duties as assigned. This is an intermediate‑level support role. Typical schedule is Monday - Friday standard business hours. Locations include Greater Boston, North Shore, South Shore and Metrowest.

Qualifications

Education High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Administrative Assistant or Secretarial experience 0-1 year preferred.

• Basic understanding of office procedures including filing, copying, scanning, printing and faxing.
• Basic Proficiency in MS Office.
• Epic experience a plus.
• Ability to use phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong customer service skills.
• Strong interpersonal, written and oral skills.
• Ability to use standard office equipment.

Physical Requirements

Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)

Additional Job Details (if applicable)

Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 0 Employee Type Temporary Work Shift Day (United States of America)

Pay Range

$17.71 - $24.28/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.