Executive Program Manager: E-Commerce & Digital Platforms

TAPP Film; United States; On-site; USD 165,000 - 185,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Healthcare FSA

Dependent Care FSA

Commuter Benefits FSA

Disability and life insurance

Paid parental leave

401k with 4% match

Pet Insurance

Legal and Identity Theft Plans

Flexible PTO

Job summary

Complex is seeking an experienced Executive Program Manager to lead high-stakes programs across e-commerce and digital media. You will partner with senior leadership to turn strategy into actionable roadmaps, manage governance and deliver measurable business impact.

This on-site role in Los Angeles requires influencing across organizations without direct authority. You will drive executive communications, KPI dashboards, and risk management while coordinating Product, Engineering, Data, UX,

Qualifications

• 10+ years of program management, strategic operations, or related work.
• Experience leading cross-functional programs with executive visibility.
• Strong understanding of digital commerce and media ecosystems.

Responsibilities

• Lead enterprise-wide programs aligned with strategic objectives and executive priorities.
• Translate strategy into actionable roadmaps, milestones, and outcomes with leadership.
• Oversee governance, reporting, KPIs, risk management and decisions.
• Coordinate Product, Engineering, Data, UX, Marketing, Finance, Operations, Legal and partners.
• Develop executive presentations, board updates and strategic communications.
• Understand tech dependencies and communicate decisions to the executive team.
• Drive alignment between business goals and technology execution.
• Lead modernization initiatives across e-commerce, media platforms, data and analytics.
• Anticipate risks and escalate issues requiring executive decisions.
• Establish metrics to measure program impact and ROI.
• Maintain clear communication between tactical teams and the C-suite.

Skills

Executive program management

Cross-functional leadership

Executive communication

Strategic planning

Data-driven decision making

Stakeholder management

Ambiguity tolerance

Roadmap development

E-commerce & digital media

Program governance

Job description

Complex is seeking an experienced Executive Program Manager to lead high-stakes programs across e-commerce and digital media. You will partner with senior leadership to turn strategy into actionable roadmaps, manage governance and deliver measurable business impact.

This on-site role in Los Angeles requires influencing across organizations without direct authority. You will drive executive communications, KPI dashboards, and risk management while coordinating Product, Engineering, Data, UX,