Executive Operations & Administration Leader (Nonprofit)

Frey Consulting Group; Wheaton (IL); Hybrid; USD 75,000 - 100,000; Full time

Job summary

Decision Point seeks a Chief Administrative Officer to oversee HR, staff onboarding, administrative systems, technology platforms, finance coordination, and organizational execution. Reporting to the President, this senior leader will align multiple functions, strengthen processes, and ensure clear follow-through as the ministry grows.

The role is based in Wheaton, Illinois, with a full-time hybrid schedule (partial remote possible for exceptional candidates) and a competitive benefits package;

Qualifications

• A mature Christian faith and a life that reflects integrity, humility, teachability, and alignment with Decision Points mission and values.
• A genuine heart for student evangelism and a desire to strengthen the ministry systems that help the gospel reach the next generation.
• Experience leading complex administrative roles or overseeing multiple behind-the-scenes functions of an organization, ministry, or nonprofit.
• Proven leadership experience with people, processes, systems, and projects.
• Human resources experience or strong familiarity with core HR functions, especially staff onboarding, benefits, compensation, compliance, and supervisor support.
• Proficiency in finance/accounting concepts and ability to oversee outsourced financial workflows.
• Strong administrative, organizational, and problem-solving skills.
• High proficiency with technology systems and platforms; experience with Virtuous or similar nonprofit CRM/database systems is a plus.
• Strong interpersonal and communication skills, with the ability to work well with ministry leaders, supervisors, staff, vendors, and administrative team members.
• Ability to maintain confidentiality, exercise discernment, take initiative, and lead with clarity and follow-through.

Responsibilities

• Oversee key administrative systems, processes, and workflows across the ministry.
• Strengthen structures that support staff mobilization, onboarding, communication, and organizational clarity.
• Help evaluate, improve, and document administrative processes for consistency and effectiveness.
• Bring strong technology proficiency to learn and improve systems, platforms, and tools that support ministry operations.
• Provide leadership for core HR functions including compensation processes, benefits, insurance, employment compliance, onboarding, performance review rhythms, and staff-related administrative needs.
• Supervise and support the part-time HR Admin Specialist.
• Help supervisors lead their teams well by providing clear systems, guidance, and administrative support rather than centralizing every staff issue.
• Participate in hiring and onboarding processes as a senior administrative leader.
• Oversee the relationship and workflow with outsourced finance partner.
• Provide administrative oversight for finance-related processes without serving as the day-to-day accountant.
• Supervise the Corporate Secretary and the part-time Donor Services Coordinator.
• Ensure finance, donor services, and administrative functions are coordinated with accuracy, clarity, and follow-through.
• Support the President in advancing key organizational priorities and projects.
• Help ensure important initiatives are tracked, coordinated, and completed.
• Provide project management support for high-level administrative and ministry priorities.
• Serve as a steady, trusted leader who can help multiple areas stay aligned and moving forward.

Skills

Interpersonal and communication skills

Project management

Leadership experience

Technology proficiency

Discretion / confidentiality

Tools

Virtuous CRM

Job description

Decision Point seeks a Chief Administrative Officer to oversee HR, staff onboarding, administrative systems, technology platforms, finance coordination, and organizational execution. Reporting to the President, this senior leader will align multiple functions, strengthen processes, and ensure clear follow-through as the ministry grows.

The role is based in Wheaton, Illinois, with a full-time hybrid schedule (partial remote possible for exceptional candidates) and a competitive benefits package;