Chief Administrative Officer

Frey Consulting Group; Wheaton (IL); Hybrid; USD 75,000 - 100,000; Full time

Job summary

Decision Point seeks a Chief Administrative Officer to oversee HR, staff onboarding, administrative systems, technology platforms, finance coordination, and organizational execution. Reporting to the President, this senior leader will align multiple functions, strengthen processes, and ensure clear follow-through as the ministry grows.

The role is based in Wheaton, Illinois, with a full-time hybrid schedule (partial remote possible for exceptional candidates) and a competitive benefits package;

Qualifications

• A mature Christian faith and a life that reflects integrity, humility, teachability, and alignment with Decision Points mission and values.
• A genuine heart for student evangelism and a desire to strengthen the ministry systems that help the gospel reach the next generation.
• Experience leading complex administrative roles or overseeing multiple behind-the-scenes functions of an organization, ministry, or nonprofit.
• Proven leadership experience with people, processes, systems, and projects.
• Human resources experience or strong familiarity with core HR functions, especially staff onboarding, benefits, compensation, compliance, and supervisor support.
• Proficiency in finance/accounting concepts and ability to oversee outsourced financial workflows.
• Strong administrative, organizational, and problem-solving skills.
• High proficiency with technology systems and platforms; experience with Virtuous or similar nonprofit CRM/database systems is a plus.
• Strong interpersonal and communication skills, with the ability to work well with ministry leaders, supervisors, staff, vendors, and administrative team members.
• Ability to maintain confidentiality, exercise discernment, take initiative, and lead with clarity and follow-through.

Responsibilities

• Oversee key administrative systems, processes, and workflows across the ministry.
• Strengthen structures that support staff mobilization, onboarding, communication, and organizational clarity.
• Help evaluate, improve, and document administrative processes for consistency and effectiveness.
• Bring strong technology proficiency to learn and improve systems, platforms, and tools that support ministry operations.
• Provide leadership for core HR functions including compensation processes, benefits, insurance, employment compliance, onboarding, performance review rhythms, and staff-related administrative needs.
• Supervise and support the part-time HR Admin Specialist.
• Help supervisors lead their teams well by providing clear systems, guidance, and administrative support rather than centralizing every staff issue.
• Participate in hiring and onboarding processes as a senior administrative leader.
• Oversee the relationship and workflow with outsourced finance partner.
• Provide administrative oversight for finance-related processes without serving as the day-to-day accountant.
• Supervise the Corporate Secretary and the part-time Donor Services Coordinator.
• Ensure finance, donor services, and administrative functions are coordinated with accuracy, clarity, and follow-through.
• Support the President in advancing key organizational priorities and projects.
• Help ensure important initiatives are tracked, coordinated, and completed.
• Provide project management support for high-level administrative and ministry priorities.
• Serve as a steady, trusted leader who can help multiple areas stay aligned and moving forward.

Skills

Interpersonal and communication skills

Project management

Leadership experience

Technology proficiency

Discretion / confidentiality

Tools

Virtuous CRM

Job description

The Opportunity

Decision Point is seeking a Chief Administrative Officer to oversee key administrative functions that support the health and effectiveness of the ministry, including human resources, staff mobilization and onboarding, administrative systems, technology platforms, finance coordination, and organizational execution.

Reporting directly to the President, this broad administrative leadership role is ideal for a proven leader who can manage multiple operational areas, strengthen systems, support staff and supervisors well, and help key organizational priorities move forward with clarity and follow-through. The right person will be highly organized, relationally strong, technologically proficient, and able to bring order to complex behind-the-scenes needs as Decision Point continues to grow.

About Decision Point

Decision Point is an evangelical nonprofit ministry dedicated to proclaiming the gospel to the next generation. Since 2002, Decision Point has partnered with churches to equip Christian students to reach their peers and classmates for Christ

through student-led outreach, local church partnerships, campus ministry, and online coaching.

We believe every student at every school should have the opportunity to hear the gospel before they graduate. Today, Decision Point serves students across the United States and beyond, with a growing vision to mobilize young courageous witnesses for Christ and see the next generation saved, set free, and sent on mission.

Key Responsibilities

Administrative Leadership and Systems

• Oversee key administrative systems, processes, and workflows across the ministry.
• Strengthen structures that support staff mobilization, onboarding, communication, and organizational clarity.
• Help evaluate, improve, and document administrative processes so the organization can operate with greater consistency and effectiveness.
• Bring strong technology proficiency to the role, including the ability to learn and improve systems, platforms, and tools that support ministry operations.

Human Resources and Staff Support

• Provide leadership for core HR functions, including compensation processes, benefits, insurance, employment compliance, onboarding, performance review rhythms, and staff-related administrative needs.
• Supervise and support the part-time HR Admin Specialist.
• Help supervisors lead their teams well by providing clear systems, guidance, and administrative support rather than centralizing every staff issue.
• Participate in hiring and onboarding processes as a senior administrative leader.

Finance and Donor Services Coordination

• Oversee the relationship and workflow with Decision Points outsourced finance partner.
• Provide administrative oversight for finance-related processes without serving as the day-to-day accountant.
• Supervise the Corporate Secretary and the part-time Donor Services Coordinator.
• Ensure finance, donor services, and administrative functions are coordinated with accuracy, clarity, and follow-through.

Organizational Execution and Project Support

• Support the President in advancing key organizational priorities and projects.
• Help ensure important initiatives are tracked, coordinated, and completed.
• Provide project management support for high-level administrative and ministry priorities.
• Serve as a steady, trusted leader who can help multiple areas of the organization stay aligned and moving forward.

Who Will Thrive Here

The ideal candidate is a proven administrative leader with a vibrant, active faith and a genuine heart for student evangelism. This person should be deeply aligned with Decision Points mission to proclaim the gospel to the next generation and eager to strengthen the behind-the-scenes systems that help that mission move forward.

They do not need to be the expert in every administrative area, but they must be able to lead across HR, staff support, technology systems, finance coordination, and project execution with wisdom, clarity, and follow-through. They will be highly organized, proactive, relationally strong, technologically proficient, and able to manage multiple areas of responsibility at once.

Qualifications

• A mature Christian faith and a life that reflects integrity, humility, teachability, and alignment with Decision Points mission and values.
• A genuine heart for student evangelism and a desire to strengthen the ministry systems that help the gospel reach the next generation.
• Experience leading complex administrative roles or overseeing multiple behind-the-scenes functions of an organization, ministry, or nonprofit.
• Proven leadership experience with people, processes, systems, and projects.
• Human resources experience or strong familiarity with core HR functions, especially staff onboarding, benefits, compensation, compliance, and supervisor support.
• Proficiency in finance/accounting concepts and ability to oversee outsourced financial workflows.
• Strong administrative, organizational, and problem-solving skills.
• High proficiency with technology systems and platforms; experience with Virtuous or similar nonprofit CRM/database systems is a plus.
• Strong interpersonal and communication skills, with the ability to work well with ministry leaders, supervisors, staff, vendors, and administrative team members.
• Ability to maintain confidentiality, exercise discernment, take initiative, and lead with clarity and follow-through.

Reporting and Direct Reports

This role reports to the President.

Direct reports include: Corporate Secretary, Part-Time HR Admin Specialist, Part-Time Donor Services Coordinator

Location and Schedule

Decision Points office is located in Wheaton, Illinois. This is a full-time role with a hybrid option that may include partial remote work, while still maintaining meaningful connection to the office, team, and President. For an exceptional candidate located elsewhere in the country, we are open to a fully remote arrangement that includes regular travel to Wheaton.

Compensation and Benefits

Compensation range is $75,000-$100,000, based on experience. A competitive benefits package is also included.

Consistent with other Decision Point roles, this position includes fundraising for the mission. Everything we do is free for students and funded by people who believe in reaching them with the gospel. Every staff member helps invite others into our work, typically by asking friends, family, churches, and others in their network to become prayer and financial partners. Decision Point sets fair compensation for every staff role, a salary you can count on from day one, and provides training, coaching, tools, and ongoing support throughout your fundraising. The specific expectations for this role will be discussed during the interview process. If this mission grabs your heart, don't let fundraising keep you from exploring it - let's have a conversation.