Executive Officer

Kymber Consulting Group; Washington (District of Columbia); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical, Vision, and Dental Plans

Paid Holiday and Personal Time Off

401K plan

Short-term disability, Long-term, and

Job summary

Kymber Consulting Group, LLC is seeking an Executive Officer to support the U.S. Department of State, Bureau of Consular Affairs, Passport Services Directorate.

This on-site, HQ-focused role requires interfacing with CO/COR, leading a multi-office program, and guiding staffing and quality plans across CA/PPT's nine headquarters offices. The role emphasizes risk management, ISO 9001 quality systems, and SAFe practices, with potential for travel to CA/PPT agencies.

Qualifications

• Master’s degree required; 12 years experience may substitute the degree.
• 8 years PM experience with focus on risk management, innovation, and quality management systems.
• PMP certification required.
• Experience leading large, multi-site federal professional services contracts and interfacing with senior Government executives.
• Preferred: DoS or Bureau of Consular Affairs experience; ISO 9001, SAFe, or Lean Six Sigma credentials.
• Proficiency with Microsoft Office (Outlook, Teams, Word, PowerPoint, Excel, SharePoint) and ability to prepare written products per DoS writing guide.
• Active SECRET clearance or ability to obtain one prior to start; ability to obtain DoS building pass; Moderate Risk Public Trust may be required for certain positions.

Responsibilities

• Serve as the single point of accountability and authorized interface with the CO, COR, CA/PPT leadership, and customer agency representatives.
• Oversee the entire HQ Services program across CA/PPT offices and functions.
• Develop and implement strategic plans and roadmaps aligning program objectives with CA/PPT's mission.
• Lead Program Managers and the Deputy Program Manager; manage day-to-day operations.
• Direct risk management, innovation, and the program’s ISO 9001-aligned quality management system.
• Chair program reviews and approve the Program Management, Staffing, Communications, and Quality Plans and the Monthly Progress Report.
• Lead contract kick-off and transition-in, including onboarding of 150 personnel within 60 days of award.
• Resolve escalated staffing, performance, and conduct issues and make removal decisions per contract terms.

Skills

PMP

Program management

Risk management

Quality management

Federal contracts

Leadership

SAFe

ISO 9001

Staffing management

Written communication

Education

Master’s degree

Tools

Outlook

Teams

Word

PowerPoint

Excel

SharePoint

Job description

Location: Washington, DC (CA/PPT Headquarters, SA-17, 600 19th Street NW)

Work Arrangement: On-site (telework only as identified and approved by CA/PPT)

Type: Full-Time

Clearance: Active SECRET security clearance; Department of State building pass required

Travel: Occasional travel to CA/PPT agencies and regional offices

Company Overview:

Since 2017, Kymber Consulting Group has been blazing a trail through the consulting landscape, providing solutions across healthcare, defense, and civilian sectors. We're trusted advisors for high-visibility, high-impact engagements, rapidly becoming a valued partner within both government agencies and large established firms in the space. Kymber employs a collaborative team approach to deliver high value, tailored, and innovative solutions. Our engagement teams are built to meet each client’s unique needs. Our employees currently support a variety of Defense and Civilian agencies.

Job Summary:

We are seeking a highly qualified Executive Officer to support the U.S. Department of State, Bureau of Consular Affairs, Passport Services Directorate (CA/PPT). CA/PPT directs a nationwide network of 29 passport agencies and centers and nearly 8,000 acceptance facilities that issue approximately 20 million passports each year, and is strengthening its headquarters operations through ISO 9001 quality management and Scaled Agile (SAFe) practices. The Executive Officer is Kymber's executive leader and authorized interface with the Contracting Officer (CO), Contracting Officer’s Representative (COR), Government management, and customer agency representatives, with overall responsibility for HQ Services performance, the contractor staffing portfolio, and execution of assigned duties across CA/PPT's nine headquarters offices. This is a Key Personnel position under the contract.

Responsibilities and Duties:

• Serve as the single point of accountability and authorized interface with the CO, COR, CA/PPT leadership, and customer agency representatives.
• Oversee the entire HQ Services program, ensuring execution of assigned duties across all CA/PPT offices and functional areas.
• Develop and implement strategic plans and roadmaps that align program objectives with CA/PPT's mission and goals.
• Lead Program Managers and the Deputy Program Manager; manage day-to-day operations for efficiency and effectiveness.
• Direct risk management, innovation, and the program’s ISO 9001-aligned quality management system.
• Chair program reviews and approve the Program Management, Staffing, Communications, and Quality Plans and the Monthly Progress Report.
• Lead contract kick-off and transition-in, including onboarding of 150 personnel within 60 days of award.
• Resolve escalated staffing, performance, and conduct issues and make removal and replacement decisions consistent with contract terms.

Qualifications and Skills:

• Minimum education: Master’s degree in a related field (12 years of relevant experience may be substituted for the degree).
• Minimum experience: 8 years of specific experience as a Program Manager with a focus on risk management, innovation, and quality management systems.
• Required certification: Project Management Professional (PMP).
• Demonstrated experience leading large, multi-site federal professional services contracts and interfacing with senior Government executives.
• Preferred: experience with the Department of State or Bureau of Consular Affairs; ISO 9001, Scaled Agile (SAFe), or Lean Six Sigma credentials.
• Proficiency with Microsoft Office, including Outlook, Teams, Word, PowerPoint, Excel, and SharePoint, and ability to prepare written products in accordance with the Department of State writing guide.
• Active SECRET security clearance (or ability to obtain one prior to start) and ability to obtain a Department of State building pass; Moderate Risk Public Trust investigation may be required for designated positions.

Benefits and Perks:

• Medical, Vision, and Dental Plans
• Paid Holiday and Personal Time Off
• 401K plan
• Short-term disability, Long-term, and Life Insurance
• Education and Training Assistance Program
• Incentive Plans and Referral Bonuses
• Employee Assistance Programs

Kymber Consulting Group, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

As set forth in Kymber Consulting Group's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.