Executive Matchmaker/Customer Service Representative

It's Just Lunch; Town of Florida (NY); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits package

Monthly bonuses

Opportunity to become a Certified Life Coach

Job summary

A premier matchmaking service in New York is seeking an Executive Matchmaker to manage client accounts, communicate effectively, and handle emotionally driven conversations. This role requires a background in customer service, a relevant degree, and proficiency in technology, especially CRM. The position offers a base salary of $40,000 with potential earnings up to $65,000 through bonuses and a comprehensive benefits package, including medical and 401k matching. Work hours are Monday to Friday with no travel or weekends required.

Qualifications

• Minimum of 5 years' experience in customer service required.
• Driven and self-motivated with the ability to prioritize work.
• Excellent written/verbal communication skills.

Responsibilities

• Manage all aspects of clients' accounts including communication.
• Select and present matches, coordinate dates and balance calls.
• Handle emotionally driven conversations with tact.

Skills

Customer service experience

Communication skills

Technology savvy

Microsoft products proficiency

Consultative sales experience

Education

4-year degree in psychology, business, or customer service

Tools

CRM software

Job description

Overview

Executive Matchmaker/ Customer Service Representative • As an Executive Matchmaker you have the opportunity to potentially change someone’s life forever!

Work for a company that respects you, pays well, up to 60K+ annually, great benefits.

• Continued training and advancement opportunities!

We are an International Matchmaking Service and have been helping singles date for the last 32+ years. With clients in 150 locations spanning over 4 countries we have arranged over 2+ million first dates!

• We are the #1 Personalized Matchmaking Service in the World!

Ideal Candidate

The ideal candidate has a minimum of 5 years’ experience in customer service.

• 4-year degree with a preferred concentration in psychology, customer service, or business.
• A combination of education, training and experience will be considered.
• Be driven, and self-motivated with the ability to prioritize the daily work flow.

Excellent written/verbal communication skills, especially over the phone. In addition, you need to be computer and technology savvy with intermediate knowledge of Microsoft products, CRM experience and consultative sales experience is a plus!

Opportunity Overview

As an Executive Matchmaker you will manage all aspects of the clients account from daily communication to

• selecting and presenting matches, coordinate dates and balance daily calls and emails.

You must also be able to handle emotionally driven conversations with tact and courtesy.

Life at It’s Just Lunch

We all work as a team and contribute to building a positive team spirit. Monthly employee contests, abundance of opportunity to receive bonus & prizes which maximize your earnings potential. Executive Matchmakers work Monday thru Friday only. Hours 9am-6pm and/or late shifts of 12pm-9pm. Schedules are known in advance. No travel or weekends required.

Compensation & Benefits

Base pay is $40,000 yr. with the opportunity for many monthly bonuses through client retention and productivity. As a successful Executive Matchmaker has the potential to earn up to $60,000- $65,000 a year! Comprehensive benefits package: medical, dental, vision, disability, life insurance, paid time off and a match 401K. We will pay for you to become a Certified Life Coach!

Location

This opportunity is in office only (NO REMOTE) that supports the current safety recommendations of the Federal Government during the current pandemic. Our Corporate Office is a beautiful, chic office space located in Miramar, FL.

• It’s a secure building with ample parking and many amenities nearby.

A few blocks away from Pembroke Gardens Mall giving plenty of terrific places to eat and shop.

Next Steps

If you are a Customer Service Professional experienced in working with high end clientele and want to change lives forever, then please apply. If you meet our qualifications we will contact you within 2-3 days.