Executive Lounge Food & Beverage Attendant

Davidson Hospitality Group; Washington; On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Teledoc service

Pet Insurance

Dental & Vision Coverage

Free Maintenance Medications

Job summary

The JW Marriott Reston Station, part of Davidson Hospitality Group, invites applications for a Club Lounge Attendant role in Reston, VA. You’ll deliver personalized service in our luxury club lounge, greet guests, set up lounge, serve complimentary food and beverages, and offer local recommendations.

Ideal candidates have prior customer service experience in luxury hospitality, excellent communication, attention to detail, and the ability to multitask in a fast-paced environment; weekend and

Qualifications

• High school diploma or equivalent; hospitality certification is a plus.
• Previous experience in a customer service role, preferably in a luxury hotel or resort.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to multitask effectively.
• Positive attitude and genuine passion for delivering exceptional service.
• Ability to work well in a team-oriented environment.
• Flexibility to work various shifts, including weekends and holidays.
• Knowledge of local attractions and amenities.

Responsibilities

• Welcome and greet guests in a warm and professional manner.
• Provide personalized service and cater to guests' needs.
• Set up and maintain the club lounge area, ensuring a pristine and inviting atmosphere.
• Prepare and serve complimentary food and beverages.
• Offer recommendations on local attractions, dining options, and entertainment.
• Assist with reservations, check-ins, and check-outs.
• Handle guest inquiries and resolve any issues promptly and efficiently.
• Collaborate with team members to create a seamless and exceptional guest experience.

Skills

Customer service

Communication

Teamwork

Multitasking

Education

High school diploma

Hospitality certification (nice to have)

Job description

Property Description

The JW Marriott Reston Station is a sophisticated, full-service luxury hotel at the heart of Reston’s vibrant Station District, just outside Washington, D.C. With elevated accommodations, distinctive dining experiences, and a commitment to exceptional service, the hotel offers an exciting opportunity to build a career in a dynamic, growing destination. Whether you’re an experienced hospitality professional or looking to take the next step in your career, you’ll be part of a team creating memorable experiences and helping shape what’s next for this standout property.

Overview

Are you a hospitality enthusiast who loves providing exceptional service and creating memorable experiences? Look no further! Join our team as a Club Lounge Attendant where you will be the epitome of luxury and hospitality. Bring your high energy, enthusiasm, and passion for customer service to our upscale club lounge, and be part of a team that delivers personalized attention and exclusive amenities to our esteemed guests.

Key Responsibilities:

• Welcome and greet guests in a warm and professional manner


• Provide personalized service and cater to guests' needs


• Set up and maintain the club lounge area, ensuring a pristine and inviting atmosphere


• Prepare and serve complimentary food and beverages


• Offer recommendations on local attractions, dining options, and entertainment


• Assist with reservations, check-ins, and check-outs


• Handle guest inquiries and resolve any issues promptly and efficiently


• Collaborate with team members to create a seamless and exceptional guest experience

Qualifications

• High school diploma or equivalent; hospitality certification is a plus


• Previous experience in a customer service role, preferably in a luxury hotel or resort


• Excellent communication and interpersonal skills


• Strong attention to detail and ability to multitask effectively


• Positive attitude and genuine passion for delivering exceptional service


• Ability to work well in a team-oriented environment


• Flexibility to work various shifts, including weekends and holidays


• Knowledge of local attractions and amenities

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage


• Dental & Vision Coverage


• 24/7 Teledoc service


• Free Maintenance Medications


• Pet Insurance


• Hotel Discounts


• Tuition Reimbursement


• Paid Time Off (vacation, sick, bereavement, and Holidays).


• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD $19.71 - USD $19.71 /Hr.