Elite Club Lounge Attendant — Elevate Guest Experience

Davidson Hospitality Group; St. Louis (MO); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Medical Coverage

Dental/Vision Coverage

Teledoc 24/7

Free Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

PTO

Job summary

The Westin St. Louis is seeking a Club Lounge Attendant to deliver exceptional experiences for Marriott Bonvoy Elite members and lounge guests.

You will maintain a welcoming, clean, and well-stocked lounge, oversee setup, replenishment, and breakdown of offerings, and promote hotel amenities to enhance guest satisfaction. Join a fast-paced hotel team downtown, providing warm, personalized service while upholding the highest standards of cleanliness and food safety.

Qualifications

• Strong attention to detail and commitment to high service standards.
• Excellent guest service and hospitality skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Professional appearance and positive, outgoing demeanor.
• Strong communication and interpersonal skills.
• Ability to lift, carry, and move supplies and equipment as required.
• Previous hospitality, food service, lounge, or restaurant experience preferred.
• Flexible schedule, including weekends, holidays, and varying shifts.

Responsibilities

• Set up and prepare the Club Lounge for daily meal periods and service hours.
• Maintain attractive, organized, and fully stocked food and beverage displays throughout service.
• Monitor food quality, freshness, presentation, and temperature standards.
• Provide warm, personalized service to Elite guests and lounge members.
• Circulate throughout the lounge to engage with guests, answer questions, and address needs promptly.
• Maintain cleanliness and sanitation of dining areas, buffet stations, beverage stations, seating areas, and service equipment.
• Clear and reset tables to ensure a polished, inviting environment.
• Follow all food safety, sanitation, and hotel operating procedures.

Skills

Attention to detail

Guest service

Independent worker

Professional appearance

Communication skills

Lifting ability

Hospitality experience

Flexible schedule

Job description

Property Description

Join the dynamic team at The Westin St. Louis, located in the heart of downtown, where luxury meets unbeatable convenience! We are looking for passionate, high-energy individuals to help us deliver exceptional service at our upscale property. With spacious, modern accommodations, a state-of-the-art fitness center, and prime access to St. Louis’s top attractions, including Busch Stadium, The Westin St. Louis offers an exciting work environment where your talents can shine. As part of our team, you’ll have the opportunity to create unforgettable guest experiences while growing your hospitality career in a vibrant, fast-paced setting. If you thrive in a culture of teamwork, excellence, and innovation, The Westin St. Louis is the place for you. Apply now to join our family and elevate your career at one of the city’s premier hotels!

Overview

Full-Time or Part-Time | $16.00/hour | Food & Beverage | Downtown St. Louis

The Club Lounge Attendant is responsible for creating an exceptional experience for our valued Marriott Bonvoy Elite members and Club Lounge guests by maintaining a welcoming, clean, and well-stocked lounge environment. This role oversees the setup, presentation, replenishment, and breakdown of all food and beverage offerings while ensuring the highest standards of service, cleanliness, and attention to detail. The Club Lounge Attendant proactively engages with guests, responds to requests, identifies opportunities to enhance the guest experience, and promotes hotel amenities and services to drive additional revenue opportunities.

Responsibilities

• Set up and prepare the Club Lounge for daily meal periods and service hours
• .Maintain attractive, organized, and fully stocked food and beverage displays throughout service.
• Monitor food quality, freshness, presentation, and temperature standards.
• Provide warm, personalized service to Elite guests and lounge members.
• Circulate throughout the lounge to engage with guests, answer questions, and address needs promptly.
• Maintain cleanliness and sanitation of dining areas, buffet stations, beverage stations, seating areas, and service equipment.
• Clear and reset tables to ensure a polished, inviting environment.
• Follow all food safety, sanitation, and hotel operating procedures.

Qualifications

• Strong attention to detail and commitment to maintaining high service standards.
• Excellent guest service and hospitality skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Professional appearance and positive, outgoing demeanor.
• Strong communication and interpersonal skills.
• Ability to lift, carry, and move supplies and equipment as required.
• Previous hospitality, food service, lounge, or restaurant experience preferred.
• Flexible schedule, including weekends, holidays, and varying shifts.

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.