Executive Leader, Servicing Platform Modernization

GM Financial; Arlington (TX); Hybrid; USD 350,000 - 550,000; Full time

Benefits offered by this job

401K matching

Parental bonding leave (12 weeks)

Tuition assistance

GM employee auto discount

Training

Community service pay

Nine company holidays

Job summary

GM Financial Technology in Arlington, TX seeks a VP of Servicing Platform Modernization to lead end-to-end modernization efforts, aligning strategy, architecture, delivery, and measurable business outcomes.

The role requires a proven transformation executive with multi-year programs, strong executive presence, and ability to drive adoption across business, product, architecture, data, and cyber teams. Travel up to 20% internationally.

Qualifications

• Proven record leading enterprise-scale modernization and transformation programs with end-to-end accountability for strategy, execution, outcomes, and key decisions.
• Demonstrated ability to articulate business value, investment rationale, and measurable outcomes—not just delivery execution.
• Deep fluency in modern product, platform, and architecture practices; legacy-only backgrounds are insufficient.
• Strong executive communication, stakeholder management, and relationship-building skills across business and technology.
• Exceptional business acumen, sound judgment, and decision-making in complex, ambiguous environments.
• Credibility to lead senior teams, navigate conflict, and operate at a higher level.
• Proven AI skill and capabilities implementations.
• Availability to travel internationally for business purposes, up to 20%.

Responsibilities

• Lead the end-to-end modernization of the Servicing Platform, with accountability for strategy, execution, architecture evolution, adoption, and business outcomes.
• Own complex, multi-year transformation programs, including investment, delivery, risk, governance, and value realization.
• Partner across business, product, architecture, infrastructure, data, and cybersecurity leaders to align priorities, decisions, and execution.
• Translate business strategy into a modernization roadmap and product capabilities customers and partners will adopt.
• Communicate clearly with executive stakeholders, framing tradeoffs, risks, progress, and decisions in business terms.
• Build and lead a high-performing organization with strong judgment and EQ in complex environments.

Skills

Enterprise modernization leadership

Executive communication

Articulate business value

Governance & risk

Stakeholder management

AI capabilities implementations

Leadership of senior teams

Education

Bachelor’s Degree in relevant area

Master’s Degree preferred

Job description

GM Financial Technology in Arlington, TX seeks a VP of Servicing Platform Modernization to lead end-to-end modernization efforts, aligning strategy, architecture, delivery, and measurable business outcomes.

The role requires a proven transformation executive with multi-year programs, strong executive presence, and ability to drive adoption across business, product, architecture, data, and cyber teams. Travel up to 20% internationally.