Executive IT Systems Engineer (Mac, SaaS) - On-Site Austin

Simplex; Austin (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A mission-driven technology company in Austin is seeking an IT Systems Engineer for a 3-month onsite contract. You will provide high-touch support across various devices and systems, ensuring operational excellence in a HIPAA-regulated environment. The ideal candidate has 3-5 years of experience in IT systems support, especially with macOS and SaaS tools, and possesses exemplary customer service skills.

Qualifications

• 3–5 years of experience in IT systems support, preferably in a SaaS environment.
• Strong knowledge of macOS and Apple hardware.
• Experience with Google Workspace and cloud-based tools.

Responsibilities

• Administer Google Workspace and provide in-person support.
• Resolve hardware and software issues professionally.
• Ensure devices and meetings are reliable and secure.

Skills

macOS troubleshooting

Google Workspace

AV systems support

customer service

organizational skills

Tools

Jamf

Zoom

Slack

Job description

A mission-driven technology company in Austin is seeking an IT Systems Engineer for a 3-month onsite contract. You will provide high-touch support across various devices and systems, ensuring operational excellence in a HIPAA-regulated environment. The ideal candidate has 3-5 years of experience in IT systems support, especially with macOS and SaaS tools, and possesses exemplary customer service skills.