Executive IT Support & AV Concierge

Rockland-Trust-Company

Rockland (MA)

On-site

USD 95,000 - 130,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Health insurance

401(k) plan

Paid vacation

Tuition assistance

Job summary

Rockland Trust in Massachusetts seeks an experienced Executive IT Support Analyst to provide premium, white-glove technical support to senior executives, Board members, and Executive Assistants. This highly visible role requires a polished professional who delivers discreet, personalized IT service while building trusted relationships with key stakeholders.

The ideal candidate has 5+ years of IT support experience, strong knowledge of Windows 11, Dell hardware, M365, and AV/conferencing systems,

Qualifications

5+ years in IT support for senior leadership or VIP users.
Strong technical knowledge of Windows 11 and Dell computers, mobile device management.
Hands-on experience supporting AV systems and conferencing technologies.
Excellent interpersonal, customer service, and communication skills.

Responsibilities

Provide dedicated, high-touch IT support for executives and Executive Assistants on-site and remotely.
Manage and support executive conference rooms and audiovisual environments.
Build trusted relationships with executive stakeholders and coordinate with broader IT teams.
Maintain confidentiality and professionalism at all times.