Executive IT Account Director — Government & Public Sector

Peraton

Austin, Northern (TX, KY)

Hybrid

USD 180,000 - 240,000

Full time

6 days ago
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Job summary

Peraton is seeking an experienced Account Director to serve as the single point of accountability for the Texas Private Cloud contract and provide executive-level leadership for service delivery to the Texas Department of Information Resources (DIR).

The Account Director will be the primary Peraton face to DIR leadership, responsible for day-to-day service delivery, billing, relationships, customer satisfaction, and attainment of all Service Levels. Relocation to the Austin, TX area is required.

Qualifications

  • 16+ years of experience in senior IT/contract leadership roles.
  • Experience leading large-scale government IT managed services contracts (ideally $50M+ annually).
  • Account/Program Director or equivalent leadership on public-sector IT contracts (Texas or large programs).
  • Single point of accountability in complex multi-vendor/MSI environments.

Responsibilities

  • Serve as the single point of accountability for the Texas Private Cloud contract.
  • Act as primary Peraton face to DIR leadership and senior stakeholders.
  • Oversee day-to-day service delivery, billing, and relationship management.
  • Ensure DIR customer satisfaction and attainment of all Service Levels.
  • Lead executive-facing relationships and drive contract performance for outcomes.

Skills

Executive leadership
Stakeholder management
Multi-vendor management
Service delivery
SLA management
Customer relationship
US citizenship

Education

PMP certification
ITIL Foundation

Job description

Peraton is seeking an experienced Account Director to serve as the single point of accountability for the Texas Private Cloud contract and provide executive-level leadership for service delivery to the Texas Department of Information Resources (DIR).

The Account Director will be the primary Peraton face to DIR leadership, responsible for day-to-day service delivery, billing, relationships, customer satisfaction, and attainment of all Service Levels. Relocation to the Austin, TX area is required.

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