Executive Internal Communications Manager - Tech & Enterprise

Capital One

Plano (TX)

On-site

USD 122,000 - 139,000

Full time

14 days+

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Job summary

Capital One is seeking a Manager on the Innovation & Tech Communications team to lead internal and executive communications for Enterprise Product organizations. You will partner with senior leaders to translate business objectives into compelling narratives that drive alignment and engagement across the enterprise.

This role requires judgments, relationship-building in a matrixed environment, and a data-informed approach.

Qualifications

Bachelor’s degree or military experience.
At least 5 years of communications experience.
Experience supporting enterprise software, digital products, or tech-adjacent business units in a large enterprise environment.
Proven track record of using internal data, associate sentiment, and metrics to shape business-aligned communication strategies.
Experience advising senior leaders and managing communications through strategic business shifts or enterprise initiatives.

Responsibilities

Design and execute internal communications strategies that directly support business goals.
Partner with senior leaders to craft executive communications, translating business objectives and organizational updates into compelling narratives that drive alignment.
Collaborate with internal stakeholders across the enterprise to ensure consistent messaging, manage communication cadences, and support key business initiatives.
Contribute to team-wide efforts to develop scalable processes, ensure operational excellence, and stay informed about industry trends to inform and enhance strategies.