Strategic Internal & Executive Communications Manager

Capital One National Association; McLean (VA); On-site; USD 134,000 - 153,000; Full time

Job summary

Capital One in McLean, VA is seeking a Communications Manager on the Innovation & Tech Communications team. You will lead internal and executive communications for Enterprise Product organizations and their leaders, building data-informed strategies that align with business goals, drive associate engagement, and foster organizational clarity.

This role requires exceptional judgment, relationship-building in a matrixed environment, and a sustained focus on delivering results.

Qualifications

• Bachelor’s degree or military experience.
• At least 5 years of communications experience.
• Experience supporting enterprise software, digital products, or tech-adjacent teams.
• Proven ability to use data and metrics to shape messaging.

Responsibilities

• Design and execute internal communications strategies that support business goals.
• Partner with senior leaders to craft executive communications and translate objectives into narratives.
• Collaborate with stakeholders to ensure consistent messaging and manage communication cadences.
• Contribute to scalable processes and stay informed about industry trends to enhance strategies.

Skills

Executive communications

Stakeholder management

Data-driven strategy

Storytelling

Matrixed environment

Education

Bachelor’s degree or military experience

Job description

Capital One in McLean, VA is seeking a Communications Manager on the Innovation & Tech Communications team. You will lead internal and executive communications for Enterprise Product organizations and their leaders, building data-informed strategies that align with business goals, drive associate engagement, and foster organizational clarity.

This role requires exceptional judgment, relationship-building in a matrixed environment, and a sustained focus on delivering results.